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In the news..
KFH contributes to raising community awareness through “Prevention and Safety” campaign
Kuwait Finance House (KFH) has reaffirmed its commitment to supporting national efforts aimed at enhancing community security and safety through its active participation in the national awareness campaign “Prevention and Safety”, launched in conjunction with the start of the new academic year. The campaign is implemented as part of a strategic partnership between KFH, the Ministry of Interior, and the Ministry of Education. The campaign seeks to raise security and traffic awareness among students and parents and to promote preventive practices that contribute to protecting children and enhancing their safety, thereby generating a positive impact on society. KFH’s participation reflects its ongoing commitment to adopting national initiatives with sustainable impact and supporting collaborative efforts aimed at building a safer and more aware society. As part of the initiative, a KFH team visited several schools across Kuwait’s governorates to participate in the awareness activities associated with the beginning of the academic year. During these visits, gifts were distributed and educational messages and guidance were delivered, highlighting the importance of adhering to traffic safety regulations and promoting security awareness among students and parents, ultimately contributing to the well-being of the community. The Bank is keen to participate in and support this campaign annually in conjunction with the start of the school year, as part of its social responsibility commitment and its deep-rooted belief in the importance of promoting security and traffic awareness among all segments of society, particularly students and parents, who are key partners in fostering a culture of safety and prevention. The Prevention and Safety campaign represents a leading model of effective partnership and constructive integration between public and private sector institutions. Its continued implementation over the years reflects the importance of unifying national efforts and strengthening cooperation between government entities and private sector institutions to achieve shared objectives in the fields of awareness and prevention. The campaign also contributes to promoting a culture of security, safety, and social responsibility, in alignment with the pillars of Kuwait’s development vision, which aims to build a more aware, secure, and sustainable society while strengthening community partnerships in support of national priority issues. The Bank continues to play a major role in supporting impactful community and awareness initiatives, alongside its ongoing commitment to supporting and empowering students and youth, based on its belief that they are the cornerstone of human development and a key driver in building a sustainable future. KFH is considered one of the largest supporters of student and youth programs and activities through qualitative initiatives that contribute to developing young people’s capabilities, skills, and readiness for future requirements. These efforts reinforce their role as active partners in the journey of social development and progress and contribute to building generations capable of leading advancement and innovation toward a more prosperous future.
KFH Reinforces Group Service Integration via Three Advanced Service Centers
Kuwait Finance House (KFH) continues to strengthen the integration of its Group services and deliver a more seamless and flexible banking experience through three dedicated KFH Group Service Centers located at Khaldiya, Mishref and Al-Qairawan branches. These centers are designed to serve existing and prospective customers of both Kuveyt Türk Bank and KFH-Egypt. The centers provide integrated solutions under KFH umbrella, enabling customers to benefit from a wide range of services that cater to their diverse needs while enhancing access to the banking services offered by the Group's banks. This initiative is in line with KFH's strategy to boost integration among Group entities and reinforce its unified corporate vision, thereby enhancing customer experience and elevating service quality. As part of its efforts to deepen integration across the Group and achieve its strategic objectives, KFH launched its first Group Service Center at Khaldiya branch in 2023. This was followed by the opening of a similar center at Mishref branch to serve Kuveyt Türk and KFH-Egypt customers, and subsequently the inauguration of the third center at the Al-Qairawan branch this year. The centers provide a range of specialized services designed to customer needs, offering a comprehensive banking experience within Kuwait, while KFH continues to explore opportunities to expand this initiative to other markets across the Group's footprint. Currently, the Group Service Centers offer a variety of customer-focused services, including facilitating account opening procedures, updating personal and banking information, and providing technical support for the activation and use of digital banking applications of both Kuveyt Türk and KFH-Egypt. The centers also provide services related to requesting, issuing, and delivering ATM cards linked to KFH-Egypt accounts, enabling customers to manage their accounts and conduct their banking transactions conveniently and securely. The Group Service Centers cater to Personal Banking customers and above. The centers also enable customers to complete various banking transactions and receive immediate responses to their inquiries through dedicated and specialized staff, in accordance with the highest standards of service excellence, care, and follow-up. The centers have witnessed notable customer turnout from those seeking to benefit from the services available to Kuveyt Türk and KFH-Egypt customers, reflecting the success of the initiative in strengthening connectivity among the Group's entities and reinforcing KFH's commitment to remaining close to its customers wherever they are.
KFH: Integrated financing solutions to support construction projects at Baiti Expo
Kuwait Finance House (KFH) participated in the sixth edition of the "Baiti" Expo, held under the patronage and attended by the Minister of State for Housing Affairs, Eng. Abdul Latif Hamed Al-Mishari. The participation reflects KFH's leading role in providing integrated financing solutions and services that meet customers' needs in construction, design, and home furnishing. Held at Arena Hall in 360 Mall, Baiti Expo is considered Kuwait's largest specialized gathering for the construction sector. The exhibition features more than 80 local and regional companies specialized in construction, furnishing, and residential fit-out services, making it a comprehensive platform for those looking to undertake building and real estate development projects. Strategic Partner KFH Deputy General Manager of Products, Nehal Al-Musallam, said that the Bank's participation in the Baiti Expo as a strategic partner reflects its leading position in financing construction and real estate development projects and supporting Kuwait's urban development movement, thereby contributing to economic development efforts and sustainable growth. She added that this participation reflects KFH's commitment to supporting and ensuring the success of specialized economic exhibitions and events, while contributing to highlighting opportunities and challenges associated with vital sectors, mainly construction and building industries, which are among the key drivers of the national economy. Distinctive offers Al-Musallam emphasized that KFH is keen to offer an integrated suite of innovative financing products that cater to the customers’ diverse needs, foremost among them housing finance, which covers property purchase, construction, and renovation. The financing amount reaches up to KD 95,000, with a financing tenor of up to 15 years. She added that housing finance includes several competitive advantages, most notably a grace period of up to 12 months before the first installment becomes due from the date of obtaining the financing, helping ease customers' financial burden during the early stages of construction. Customers may also defer one installment annually through the KFH Pass service. Al-Musallam noted that the Bank also offers exclusive promotions in collaboration with top suppliers and leading companies locally. These offers include the latest equipment and products for the construction sector, in addition to special discounts and benefits that enhance customer value, in line with the continuous growth witnessed by Kuwait's real estate and construction sectors. Financing Against Cash Collaterals Moreover, Al-Musallam stressed that KFH continues to develop innovative financing solutions that meet customers' changing needs. Among the most prominent is financing against cash collateral, which enables customers to obtain financing against a pledged deposit without the need to break it, while continuing to benefit from its profits throughout the financing period. Customers can also apply for financing through the KFHonline application. Financing Against Gold Account Collateral KFH also offers Financing Against Gold Account Collateral, the first product of its kind in Kuwait, which enabling customers to secure financing using their gold bullion as collateral. This allows customers to benefit from the value of their gold holdings without the need to sell them. The product is among the Bank's most prominent innovative financing solutions, introduced to enhance customer experience and provide more flexible financing options. Dedicated Team KFH's pavilion at the exhibition featured a specialized team of Bank employees who provided consultations, answered customers' and visitors' inquiries, and explained the various financing products and services offered by KFH to support all stages of construction and residential fit-out projects. The exhibition represents an important opportunity for KFH to strengthen direct engagement with customers and gain a closer understanding of their needs, while also enhancing cooperation with participating companies and suppliers. This contributes to delivering integrated solutions and an advanced financing experience that meets customers' diverse requirements.
KFH Obtains ISO Certification for Environmental Management Systems
Kuwait Finance House (KFH), represented by the General Services Department, has obtained the ISO 14001 Environmental Management System (EMS) certification from the global Bureau Veritas organization. This achievement reflects the Bank’s commitment to applying the highest international standards in environmental protection and resource preservation and underscores the strength and effectiveness of its sustainability framework and institutional compliance, in alignment with national priorities and the sustainable development goals. The new certification builds on KFH’s previous achievements, having already obtained ISO certifications for Quality Management and Facilities Management from the International Organization for Standardization (ISO), reaffirming its adherence to global best practices in operational discipline, service excellence, and quality performance. The Environmental Management System (EMS) provides an integrated framework for managing environmental responsibilities and enhancing environmental performance across institutions. It enables the identification and monitoring of environmental aspects and impacts associated with various activities, operations, and facilities, ensuring full compliance with applicable environmental regulations and requirements. The Executive Manager General Services at KFH, Ayman Altabtabaei, said “This achievement embodies KFH’s ongoing commitment to enhancing operational efficiency and applying global best practices in environmental protection, pollution prevention, optimal resource utilization, and supporting sustainable operational processes. It reflects a deeply rooted institutional approach toward environmental issues and sustainability practices.” He added that obtaining the ISO 14001 certification followed a comprehensive audit process that confirmed the efficiency of KFH’s operational and technical procedures, as well as the bank’s ability to continuously improve and develop in areas related to environmental protection and sustainability enhancement. Altabtabaei emphasized that this accreditation adds to KFH’s distinguished record of international certifications, noting that the Bank’s strategic objective is to enhance environmental performance, reduce carbon footprint, and reinforce sustainability practices, thereby supporting the achievement of Environmental, Social, and Governance (ESG) goals and strengthening KFH’s position as a leading financial institution in this field. Environmental Sustainability KFH continues to implement initiatives and programs aimed at promoting sustainability, protecting the environment, and reducing carbon emissions, within a comprehensive vision that balances economic growth with environmental and social responsibility, contributing to sustainable development across the community. The Bank has also obtained the Leadership in Energy and Environmental Design (LEED) – Platinum and Gold Levels certification from the U.S. Green Building Council, after several of its branches met the criteria and requirements related to energy efficiency and environmental sustainability. This reinforces the bank’s leadership in adopting best environmental practices within the banking sector. The LEED certification is one of the world’s most recognized systems for evaluating and rating buildings based on sustainability and resource efficiency. It measures environmental performance across key pillars including energy efficiency, water efficiency, carbon emission reduction, indoor environmental quality, and the use of sustainable building materials. As part of its adoption of innovative environmental solutions, KFH has successfully deployed advanced global technologies to extract water from air using Atmospheric Water Generator (AWG) devices. These systems rely on patented Italian technology and are manufactured through a Kuwaiti company. The devices have been installed across six branches: Bayan, Salwa, Sabah Al Salem, Jaber Al Ahmad, Granada, and Khaldiya. KFH is the first and only bank in Kuwait to adopt this innovative technology for producing water and meeting the daily operational needs of its branches. The generated water is distinguished by its high purity, thanks to advanced extraction and filtration stages that ensure the highest quality standards.
