KFH Germany
KFH Turkey
Dear Customers,
Due to planned system upgrades, you may face some difficulties using some of our services on Friday 13 June 2025 from 03:00 AM to 06:30 AM.
To stop your banking card, please call 1803333.
Thank you for your understanding.
KFH Rewards
KFH Rewards Prepaid Card is part of the KFH Rewards Program, where customers can earn 10 points for every KD 1 spent when using the card for all purchases, locally and internationally. Moreover, customers will receive 1,000 welcome points upon card issuance.
AlRabeh account
Open AlRabeh account and you will have the chance to win 1,500 Kuwaiti
Dinars weekly,1 kg of Gold monthly and 25,000 Kuwaiti Dinars quarterly.
KFHOnline application for smartphones.
- Open new account
- Cardless cash withdrawal
- Open fixed deposits
- Request Credit Card
A collection of services and tools to meet your requirements
In the news..
KFH Allocates Service Center for Group Customers at Mishref Branch
Kuwait Finance House (KFH) Deputy General Manager of Products, Nehal Al-Musallam, announced the opening of a Group Service Center at Mishref branch. The center, which is part of KFH`s broader strategy to bolster its Group-wide performance and vision, will cater to customers of KFH-Turkey and KFH-Egypt. She added that the KFH Group Service Center aims to provide customers of KFH-Turkey and KFH-Egypt with a seamless and integrated banking experience, with plans to eventually cover the remaining Group subsidiaries` markets. Al-Musallam added that customers in Kuwait can conveniently and efficiently access a variety of services at the center. These include hassle-free new account opening, straightforward updates to personal and banking information for continuous service and dedicated technical support for activating and using the mobile banking apps of KFH-Turkey and KFH-Egypt. Additionally, the center facilitates secure transaction management and the request and delivery of ATM cards for KFH-Egypt account holders. The center, she explained, will cater specifically to individuals in the personal and premium banking tiers. This underscores KFH`s continuous effort to provide excellent service and keep up with current banking practices. "This will bring us closer to our customers, enabling us to offer direct support and immediate responses with top-quality banking services," she added.
KFH Welcomes Gulf Air to its Rewards Program
Kuwait Finance House (KFH) has announced the onboarding of Gulf Air, the national carrier of the Kingdom of Bahrain, into its Rewards Program. This move enhances customer experience and reaffirms the bank`s leadership in providing optimal solutions and exclusive benefits. KFH Rewards Program allows credit and debit cardholders, including Hesabi and Rewards prepaid cards and other eligible members, to earn points on every purchase. These points can then be redeemed for attractive offers and discounts at over 200 participating merchants and partners. Customers can access these benefits via the KFH Rewards mobile app or the program`s official website (www.rewards.kfh). The partnership with Gulf Air brings added value to KFH customers. Gulf Air has been operating since 1950, making it one of the earliest airlines established in the Middle East. The airline operates scheduled flights from its hub at Bahrain International Airport to various destinations in Europe, the Middle East, Africa, Asia, and the Far East; offering travelers an exceptional experience across its network. KFH encourages customers to use credit and other eligible cards to earn KFH rewards points. Customers can collect points for each purchase transaction starting with KD 1. The points can later be redeemed for purchases or exchanged for exclusive deals and services through the KFH Rewards app or the program’s official website. Customers earn 15 points for every KD 1 spent using KFH Rewards Program which consistently offers exclusive promotions with leading partners through bonus points that can be used in purchasing or redeeming options. The program features a curated network of top-tier international brands across numerous sectors, with over 200 companies currently enrolled. New merchants are continuously being onboarded to expand the rewards redeem options for KFH cardholders. There are three different card categories with KFH Rewards program. Each category contains exclusive offers customers may avail themselves of. Categories include black, silver, and green tiers. Customers of these tiers may earn points through local and international shops by using all points of sale and online shopping. They may also transfer KFH points to any other member in the program. The points are added automatically within 48 hours after each qualified purchase transaction. Black and Silver tier cardholders can further enjoy the privilege of transferring their earned points to other renowned loyalty programs, Additionally, they can redeem points for airline tickets, hotel bookings, car rentals, and charitable donations. Members of the KFH Rewards Program can also use their points with participating partners and to refuel at Oula fuel stations. The program is the outcome of several developments made on KFH cards including design, services, and benefits to encourage customers to further use the cards and benefit from the advantages with enhanced security and convenience. Bank cards continue to be a secure and global payment method, especially for travel. KFH has launched the Oasis Club credit card in collaboration with Kuwait Airways. It includes Oasis Club MasterCard World Elite, which is allocated exclusively to private banking customers, and KFH Oasis Club MasterCard World, which is allocated to Premium and Advance as well as qualified customers.
KFH Wins “Best Islamic Private Bank - Digital Innovation” Award for 2025
Kuwait Finance House (KFH) has been awarded "Best Islamic Private Bank- Digital Innovation 2025" by Global Private Banker magazine. This award recognizes KFH's successful transformation of its private banking and wealth management services for wealthy and high-net-worth clients. The honor also reinforces KFH's standing as Kuwait's largest bank by market capitalization and the world's second-largest Islamic bank. Global Private Banker magazine recognized KFH for its excellence due to its innovative digital infrastructure, strong financial performance, high operational efficiency, significant investment growth, and effective overall strategy. The selection criteria considered how private banking propositions are proactively leveraging emerging technologies to derive personalized recommendations and meet increasing client demand for unique and customized journeys. The assessment process also investigated how the application of artificial intelligence and data analytics is being deployed at scale to ensure the delivery of bespoke strategic solutions for private banking and wealth management clientele. Additionally, the award provider takes into account the development of various platforms to effectively offer baking services, expand into diverse markets, and adopt a prudent planning process to offer solutions aimed at preserving wealth across generations and ensuring its sustainable growth. The magazine also assessed meeting clients’ expectations for instant portfolio updates, the development of digital platforms to more effectively serve clients in addition to including thematic investments that balance environmental, social and governance considerations alongside portfolio growth. During the award ceremony held in Singapore, KFH General Manager Private Banking and Wealth Management, Hamad Mohammed Alghannam, said: “We are honored to receive this prestigious award, which reinforces our global leadership in the private banking and wealth management sector. It is a testament to the success of our ongoing efforts and our ability to unlock broad investment opportunities that align with the future aspirations of high-net-worth clients, helping them grow and sustain their wealth." Alghannam highlighted KFH’s presence in key markets across the Middle East, Asia, and Europe, with nearly 600 branches in 8 countries, most notably Kuwait, Bahrain, Turkey, Egypt, the UK, and Germany, “This presence gives clients a competitive edge. They benefit from a wide range of premium financial and wealth management services, including regional portfolio management, international equity and real estate funds, Ijarah financing, trade finance, treasury and investment solutions, along with other investment solutions in the local and international markets,” he added, “These offerings are tailored to meet the clients’ lifestyles and long-term goals, while remaining responsive to global economic and market developments.” He expressed his sincere appreciation to the Private Banking and Wealth Management team, noting that this recognition is the result of their dedication and hard work to deliver outstanding services that exceed client expectations. The Global Private Banker magazine awards are recognized globally for their transparency and reliability. Winners are chosen based on their innovations, customer experience, financial performance, and organizational strategy.
KFH Continues to Serve Customers During Eid Al-Adha Holiday
Kuwait Finance House (KFH) continues to provide its banking services around the clock, online and through digital platforms, during Eid Al-Adha holiday. Most banking services are available across several channels, including online applications, KFH Go smart branches located in many important areas, and KFH's social media accounts, alongside numerous e-service channels leveraging the best FinTech tools and digital platforms. KFHOnline app features a sleek, modern design with smart banking services. KFH has carried out a comprehensive update to its app, reaffirming its dedication to digital transformation and excellence in providing advanced financial solutions. These solutions meet customer needs and deliver seamless banking experience. This move also underscores the Bank’s outstanding execution of its digital transformation strategy. KFHOnline provides access to more than 200 banking services. Additionally, KFH smart hybrid branches offer other services. Accordingly, KFH customers have the flexibility to either interact directly with an employee or use state-of-the-art self-service devices. KFH Go smart branches, a smart banking channel, transforms routine transactions into automated processes at an innovative branch, empowering customers to efficiently benefit from 80% of the services typically available at traditional branches. KFH Go smart branches include the XTM device, which allows direct video calls with service personnel, as well as ATMs and cash deposit machines. The cash deposit machines accept up to 300 notes per transaction. Moreover, customers can conduct a variety of interactive banking transactions through KFH Go branches located in various places in Kuwait, including Kuwait International Airport. These services include: establishing Murabaha transactions, requesting credit and prepaid cards, updating data and phone numbers, activating bank cards, opening deposits and accounts, instant cheque and card printing, receiving gold biscuits (10 grams), opening (gold, savings, Al-Rabeh, electron) accounts, online gold purchase and sell, cardless withdrawals using QR code through mobile, or by using Civil ID or phone number, in addition to many other financing and banking services conducted quickly, easily and safely. KFH's e-banking services are characterized by their high efficiency, ease of use, and safety, as reflected in the number of electronic banking operations that KFH customers carried out via KFHOnline. These e-banking services encompass a wide array of digital functionalities, including opening additional bank account in foreign currency or Kuwaiti dinars without a branch visit, instant virtual prepaid card issuance, viewing PINs and other credit and ATM card details, activating and temporarily suspending bank cards, managing supplementary card limits, facilitating local and telex transfers, opening deposits, adding beneficiaries, balance inquiries, cheque book requests, opening and trading gold accounts, gifting gold, requesting and checking financing obligations and installments, perusing investment plans, receiving account balances and deposit summaries, and managing children's accounts through the Baiti Online service. KFH launched the Live FX Pricing, instant cross-border payments service at KFH-Turkey using Ripple’s technology and digital Wallet service through smart mobiles and watches which provides advanced and smart digital payment methods according to highly developed security standards in cooperation with Samsung, Fitbit and Garmin. The Bank also offered instant card issuance within 2 minutes to print KFH new redesigned cards. Call Center The Call Center continues to provide services around the clock, receiving customer calls, addressing their inquiries, and responding to them through a qualified and technically advanced staff. KFH also provides the automated telephone service, 1803333, which operates with the same efficiency and speed to facilitate transfers between accounts, answer inquiries about financial transactions, among other services. Customers outside Kuwait can contact KFH’s call center from seven countries (USA, Canada, UK, France, Germany, Turkey and Spain) without additional fees. To use this service customers can call from the following toll-free numbers: USA and Canada (18008188608), UK (08000148898), France (0805086620), Germany (08001817080), Spain (900905440), and Turkey (908507712154). Local tariff charges may be applied in Turkey by local Turkish telecoms companies when calling this number. This service is free exclusively for mobiles and landlines users in the mentioned countries only and doesn’t include the (Roaming Service). Social media channels KFH's social media team remains dedicated to addressing customer inquiries and assisting them at all hours through the official social media accounts (@KFHGroup). Money transfer and account opening KFH successfully launched WAMD digital service, allowing customers to send and receive money instantly and for free using their mobile numbers, 24/7. KFH also introduced the electronic Eidiyah service, which will be available to customers during the Eid Al-Adha, enabling them to send Eidiyah online with a festive design. KFH also successfully launched the D-POS device for account opening, the first-of-its-kind in the market, allowing customers to open accounts at KFH immediately and anywhere. Customers can now open accounts in major currencies through KFHOnline; previously, account opening was only available at branches. Additionally, KFH has integrated Western Union (WU) services into its app, enabling customers to make international transfers directly through the application. The Bank also offers instant transfers within the GCC countries through the AFAQ network on the mobile app, further enhancing cross-border payment capabilities for its customers. Corporate services KFH launched the first mobile application for corporate banking encompassing major services for business development, in addition to launching facial recognition technology based on biometric identity and other distinguished electronic services available through the corporate banking webpage. KFH successfully introduced corporate cards, offering three different products that cater to the various local and global corporate needs. Key features of these cards include cash withdrawal and deposit, cheque deposit, access to Point of Sale (POS) terminals and online payment gateways (governmental), both locally and internationally. In addition, KFH has introduced corporate credit cards, which are among the bank’s distinguished offerings for business owners. These cards are linked directly to the company’s account, allowing business owners to issue cards to employees for seamless expense management. They can be used to cover day-to-day business expenses, one-time travel costs, and more. The corporate credit card helps businesses better manage their cash flow while offering enhanced control over employee expenditures.
