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In the news..
KFH strengthens financial literacy through ongoing awareness initiatives
Reinforcing its leadership in financial literacy and social responsibility, Kuwait Finance House (KFH) continues to spearhead the national "Diraya" awareness campaign. Launched by the Central Bank of Kuwait and the Kuwait Banking Association, the initiative sees KFH deploying innovative tools and strategic outreach to strengthen financial and banking awareness across the community. Awareness pillars KFH geared its awareness plan towards several pillars to support Diraya campaign in response to the growing digital challenges, particularly cybersecurity and data security. Promoting financial literacy KFH increased its awareness messages which urged customers to refrain from responding to messages with suspicious links or sharing OTP or passwords with third parties. KFH also emphasized that banks never request personal customer information through links or phone calls. KFH’s efforts played a prominent role in promoting financial literacy and increasing awareness as well as advising customers to remain vigilant of the cyber fraud modern methods to avoid falling victim to such practices. Furthermore, KFH advised customers to disregard any requests for banking details made through phone calls or social media, identifying such solicitations as fraudulent efforts to steal personal data and account information. Additionally, KFH continued its awareness initiatives encouraging customers to verify the authenticity of websites prior to entering any personal information. AI-powered fraud attempts KFH intensified its efforts to warn the public against new fraud attempts that involve the use of advanced AI tools to replicate the voices of real individuals with a high degree of accuracy. These voice imitations are used to contact friends or family members through phone calls or social media, often accompanied by urgent requests to transfer money. The lifelike nature of these interactions may give the impression of authenticity and credibility. KFH called for the highest levels of caution and urged customers to verify the identity of the person requesting a financial transaction. Internal awareness KFH’s endeavors to warn against fraud attempts encompassed sharing awareness emails to its employees. These emails present concise and engaging content aiming to raise awareness of cyber fraud risks and warn against suspicious calls that seek to deceive employees and obtain their information. Initiatives and forums KFH also continued its active participation in initiatives that promote banking awareness, including its support for Kuwait's largest cybersecurity hackathon for the third consecutive year. During the event, KFH highlighted the concept of fraud in general and cyber fraud in particular, addressing its various forms that pose risks to individuals and society. Moreover, KFH participated in the 12th eGovernment Forum titled “AI-Powered Information Security Services”, demonstrating its role in reinforcing cybersecurity. Digital channels KFH recorded a significant milestone in its awareness efforts for Diraya campaign, leveraging its digital channels and official social media accounts as educational and awareness platforms for the public. Through these channels, KFH delivered distinctive awareness content. With the introduction of its new digital services, KFH published a series of successful awareness messages on these newly launched services such as instant issuance of prepaid and credit cards, WAMD service, and instant transfers through the gulf payment system, AFAQ. The Bank also released several educational videos on how to use and benefit from digital financial solutions available on KFHOnline, which can be viewed through its official social media accounts @kfhgroup. Financial awareness for kids As part of its support for the Diraya campaign, KFH partnered with Hzaya Bookstore, which specializes in children's books, to launch content dedicated to children. The initiative aims to raise awareness and teach children the basics of early savings and financial planning In cooperation with Hzaya, KFH also organized an innovative, practical, and interactive program for Baiti account customers. Social engagement and measurable impact Reaffirming its leadership in supporting Diraya campaign, KFH continued its initiatives to measure banking awareness among the public through several programs and activities. These included awareness initiatives for its PR Academy participants, Kuwait University students, students participating in Ma’a Attalaba competition, as well as participants in the Derasti Exhibition, held at Kuwait International Fair in Mishref. KFH also organized awareness programs for CODED Academy students during the Bank’s participation in the Kuwait Codes initiative. Record engagement levels KFH’s efforts in supporting Diraya campaign resulted in achieving record engagement levels, with awareness messages reaching millions of followers. This contributed effectively to changing financial behavior toward greater caution and awareness. It is also worth noting that KFH, through its leading role in Diraya campaign, reiterates its pivotal role in prioritizing customers and public safety. Additionally, the success in spreading digital and banking awareness reflects KFH’s pioneering vision of transforming its platforms into educational channels that contribute to creating a safe and sustainable financial environment.
KFH Supports Youth's Academic Future through Strategic Partnership with Wajhni
Kuwait Finance House (KFH) continues its strategic partnership with the Ministry of Higher Education and Scientific Research through its participation in the 2026 Wajhni national external scholarship campaign. This partnership reaffirms KFH`s leading social role and its ongoing commitment to supporting education and empowering youth. Held over five days at The Avenues, the campaign attracted strong interest from students and parents, welcoming more than 5,000 participants. The campaign helped raise awareness of sound academic planning and introduced students to the educational opportunities available through external scholarship programs. KFH also participated in the opening of the Technical Support Center at Sanabil Tower, providing technical assistance to students during the Ministry’s scholarship registration period. Dr. Bader Hasan Al-Busairi, Undersecretary Ministry of Higher Education, praised KFH’s contributions and partnership with the Ministry, as well as its leading role in supporting students. He emphasized the Ministry’s commitment to continuing this cooperation in a manner that serves the best interests of students. Meanwhile, Head of Group Public Relations and Media at KFH, Yousef Abdullah Al-Ruwaieh, said that the Bank's strategic partnership with the Wajhni campaign reflects its firm belief that education is the most sustainable investment in Kuwait's future. He added that supporting education and empowering students remain among the key pillars of KFH's corporate social responsibility (CSR) strategy. Al-Ruwaieh noted that education and the empowerment of students and youth are central to KFH's CSR strategy. He emphasized the Bank's continued support for specialized educational initiatives aimed at developing student skills and nurturing talent. These efforts include sponsoring school and university activities, as well as organizing awareness workshops on financial literacy and entrepreneurship. Furthermore, KFH supports training programs for students and recent graduates to prepare them for the job market, boost their innovation capabilities, and develop qualified national talent capable of driving sustainable development. At the Wajhni exhibition, KFH showcased a diverse range of products and services tailored to the needs and aspirations of young people. A dedicated team from KFH also engaged directly with students and parents, answering their inquiries about the Bank's services and initiatives that support their educational journey. Wissal Al-Zamel, Media Advisor to the Minister of Higher Education and Scientific Research, commended KFH for sponsoring Wajhni Campaign. She praised the Bank's national and social role in supporting students and enhancing academic awareness, noting that the partnership reflects the importance of collaboration between public and private sector institutions in serving young people and supporting their educational journey. Al-Zamel added that such strategic partnerships contribute to raising academic awareness and enabling students to make informed educational decisions that support their academic and professional future while advancing Kuwait's national development plans. It serves to note that KFH also sponsors a dedicated student support center at Sanabil Tower for students planning to study abroad. The center provides specialized guidance throughout the scholarship application process, assists with administrative procedures, and offers support in using relevant online platforms and digital services, helping students complete their study-abroad journey with greater ease, confidence, and efficiency.
KFH Wins Best Digital Bank – Kuwait & MENA Best Islamic SME Bank Awards
Kuwait Finance House (KFH) won two MEED magazine awards: Best Digital Bank in Kuwait and MENA Best Islamic SME Bank. These awards recognize KFH's leading successes in digital transformation and evolving customer banking services, alongside its prominent role in providing integrated financing solutions that support SME growth, expansion, and sustainability. MEED confirmed that choosing KFH came after a thorough evaluation process amidst high competition within the 2026 Banking Excellence Awards for the Retail Banking, Digitalization and SME sectors in the Middle East and North Africa region. The magazine explained that this year's awards celebrate and recognize financial institutions for their strength in shaping the banking sector’s future regional through innovation, enhancing customer experience, digital transformation, and supporting economic development sustainability. "Despite intense competition, KFH successfully demonstrated its superior performance, operational flexibility, and vital contributions to regional banking. The bank confidently continues to lead the industry by supporting customers, ensuring business continuity, and strengthening the regional economy amid exceptional challenges," MEED added. Haytham Alterkait Commenting on the accolades, Deputy Group CEO Transformation, Technology and Operations at KFH, Haytham Alterkait said that winning the Best Digital Bank in Kuwait award reflects the bank’s major achievements in digitalization and the growing role of technology in enhancing business and operational activities. Alterkait added that KFH continues investing in the latest financial technology services, digital product design, and smart solutions under the highest quality, governance, and cybersecurity standards. This raises productivity, accelerates service delivery, lowers costs, and enhances customer satisfaction, confidence, and banking experiences while anticipating future growth. Ultimately, this has consolidated the bank’s position as a prominent digital banking institution regionally and globally. Yousef Almutawa As for the MENA Best Islamic SME Bank Award, KFH Group Chief Corporate Banking Officer, Yousef Almutawa, emphasized that award reflects the growing confidence in the bank’s capabilities and its excellence in building long-term strategic partnerships with varies corporate customers, in addition to providing advanced financial solutions that support business expansion of and enhance competitiveness in local and global markets. Almutawa added that KFH continues to support SMEs with an integrated suite of Sharia compliant financing solutions like Murabaha, Ijara, and Tawarruq, alongside advanced digital services, financial advisory, and training programs aimed at empowering corporates and enhancing their sustainability. He pointed out that KFH offers various solutions for SMEs, including cash financing, letters of credit, and letters of guarantee, to meet diverse corporate needs. Almutawa noted that KFH launched the "Growing Sustainably" program with the United Nations Development Program (UNDP) to promote sustainable business practices among SMEs, while providing technical consultation and knowledge sharing to support project growth and sustainability. Award criteria MEED`s MENA Banking Excellence Awards honor financial institutions and banks that achieve advanced levels of leadership, innovation and impact in retail banking, digital services and SME sectors. Supported by the MEED editorial team, an independent jury judges the awards based on defined qualitative and quantitative criteria. The process focuses on measurable outcomes, evidence-based results, and responsiveness to evolving customer and market needs, with winners selected according to the specific criteria of each category. Judges’ Citation Best Digital Bank – Kuwait “Kuwait Finance House has done what few banks can credibly claim: it has made digital the default, not the alternative. With more than 600 million transactions processed digitally in 2025, a platform spanning over 330 end-to-end services, and the successful launch of TAM, Kuwait’s first fully sharia-compliant digital bank, KFH demonstrated that digital transformation at scale can be strategically coherent, customer-led and commercially proven.” MENA Best Islamic SME Bank “Kuwait Finance House stood out for using Islamic banking as a practical growth platform for SMEs and entrepreneurs, not just as a financing structure. Through sharia-compliant SME support, microfinance solutions, digital access at scale, and its collaboration with UNDP to support sustainable growth pathways for SMEs and entrepreneurs, KFH demonstrated a proposition that combines access, capability building and responsible Islamic finance.”
KFH Wins MEA Finance’s Best Risk & Compliance Implementation Award
Kuwait Finance House (KFH) won the "Best Risk & Compliance Implementation Award for 2026" in the Middle East and Africa at the MEA Finance Banking Technology Awards. This recognition highlights the Compliance and Governance Department's outstanding commitment to adopting the industry`s best practices. KFH secured this prestigious regional award following a comprehensive evaluation of financial institutions across the Middle East and Africa. The evaluation was based on precise criteria, including the institutions’ ability to mitigate regulatory compliance risks, drive innovation, execute strategic plans accurately, and contribute effectively to the development of financial services. Head of Group Compliance and Governance at KFH, Meshal Alshayee, expressed pride in this achievement, stressing that the award recognizes the continuous efforts of the Compliance and Governance Department to enhance the Group's risk and compliance management framework while embedding leading governance practices. Alshayee said: "This award reflects KFH’s success in building an integrated framework for risk and compliance management that aligns with the highest international standards, best practices, and regulatory guidelines. It boosts the confidence of our customers, shareholders, and stakeholders while supporting business sustainability and cementing the Group's position as a leading regional Islamic financial institution." Meanwhile, Executive Manager Regulatory Compliance at KFH, Ahmad Alobaid said that KFH continues to invest in developing its compliance and governance framework. By implementing advanced frameworks to manage associated risks, adopting clear policies and procedures, strengthening control and monitoring mechanisms, and leveraging modern technical solutions, the Bank aims to drive the efficiency of the department's operations and achieve the highest levels of effectiveness. Alobaid pointed out that KFH is keen to promote a culture of compliance and risk awareness across the Group, keeping pace with the accelerated technological and regulatory developments in the finance sector, and contributing to maintaining the highest levels of readiness and institutional excellence. Award criteria The Best Risk and Compliance Implementation award recognizes entities that demonstrate outstanding execution, innovation, and measurable impact across risk management, compliance, governance, and technology. The awards programme is designed to recognise banks, fintechs and technology providers that have delivered meaningful innovation, strong execution and measurable contributions to the advancement of financial services across the MEA region. The selection process evaluated all nominations using participating institutions' published reports and supporting file data. The MEA Finance editorial team initially reviewed and shortlisted entries, which an independent panel of senior banking, technology, and industry experts then evaluated to select the final winners. About MEA Finance MEA Finance is a leading financial media platform specializing in the financial and banking sectors across the Middle East and Africa. The publication covers the latest developments and trends in banking, financial services, fintech, digital payments, capital markets, and insurance. It also hosts a series of annual conferences and awards that celebrate excellence and innovation within the financial industry.
