Cookies in Kuwait Finance House (KFH) websites are used to personalize and improve customer website experience. To know everything about the cookies used by KFH websites, please review the frequent questions and answers (FAQs) section.

 

1- What are cookies?

    Cookies are small files, which are stored on the user computer. They are designed to hold a modest amount of data specific to the user and website and can be accessed by either the web server or user’s computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookies and so can carry information from one visit to the website (or related site) to the next.

 

    Cookies are used for various purposes, e.g., to improve the functionality and performance of the KFH websites and to protect privacy. For instance, if you leave a secure session window open when logged in to Online Banking services, cookies may enhance your security by prompting you to end the session or automatically end your secure session.

 

2- Why we use cookies?

    KFH uses cookies on its website kfh.com or other KFH websites to create the most effective website possible for KFH customers. Among other things, the cookies we use will allow us to improve customers’ experience when using KFH websites and to ensure the website performs as you expect it.

 

    On local KFH websites, which are linked from this site, cookies may be used to allow you to logon to KFHOnline banking or other related websites, allow login preferences, and apply for products and services online and use financial tools. KFH Group members will have their privacy and cookie policies that will govern their use of cookies on local sites and any information you submit on a local site. Please ensure you familiarize yourself with any KFH local site and product terms and conditions before using the local site or product.

 

    Local legislation may require websites to gain visitors’ consent to use certain cookies. As a group, KFH is working to implement appropriate changes to its websites as soon as practicable.

 

3- What cookies used by KFH?

    We use the following cookies:

        A. Strictly necessary cookies (JSESSIONID): JSESSIONID is a cookie generated by Servlet containers like JBoss and used for session management in J2EE web application for HTTP protocol

        B. Functionality cookie (VISITOR): VISITOR cookie is a cookie generated by the personalization module of Magnolia.

        C. Analytical/performance cookies: Following are the cookies created by Google Analytics:

                    * _ga      : Used to distinguish users.

                    * _gid     : Used to distinguish users.

                    * _gat     : Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.

        D. Other cookies (__cfduid): The __cfduid cookie is used by CloudFlare to identify individual customers behind a shared IP address and apply security settings on a per-customer basis.

 

   KFH may employ this information to make our website and the advertising displayed on it more tailored to your interests. We may also share this information with third parties for this purpose.

 

4- Do cookies mean you could send junk mail?

   Our local sites, to which we provide links from this site, may use cookies to show you subtly tailored content of things they think you might be interested in, and it will never be used to send any junk email or messages.

 

5- Do cookies compromise security when | access KFHOnline or any other linked services?

   KFHOnline retail or corporate Banking sites, or other linked sites are not offered on this site, but we give you the access to a link to such sites. Your use of local sites, including KFHOnline is governed by the local site terms and conditions and any applicable product terms and conditions, including the cookie policy shown on the local site. Many of the cookies used on local sites are used purely to provide important security features such as protecting your data and accounts.

 

6- Will KFH disclose any personal information to third parties because of the cookies? Others?

   KFH will not share any personal information gathered through cookies. We do use ‘analytics’ cookies on this site to help us to make our website better for regular customers and visitors, and in doing so we may do share certain limited information with our third party (analytics’ providers), but none of that information can be traced to an individual. Our local sites may share personal information gathered through cookies on their local sites, for example where you have given them express consent to do so by applying for a product or service and following with the local site cookie policy.

 

7- How do you reject/deactivate cookies?

   The users can explicitly reject cookies or deactivate them as set out in point 3 in case it's accepted before. The user, while able to set his browser, may receive KFH cookies or use our website without cookie functionality. In the latter case, however, user information entries couldn’t be saved for future usages, and the users will have to input the information again when you next visit KFH website. In this case, we will also unfortunately not be able to present personally tailored content to the user

 

8- How we work with trusted third parties?

   Third parties are trusted suppliers to KFH and include those partners who provide important functionality to our websites. With local sites, third parties may include local suppliers to KFH Group members, such as website insurance policy providers.

 

   We will not share any personal information gathered through cookies on this site with third parties, but local sites may do so under their cookie policies.

 

   Please note that third parties may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

 

   You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

 

   For more information about how to disable cookies, please visit www.allaboutcookies.org

 

   More about your privacy to find out how KFH protects your privacy when using our website, see our website Terms and Conditions.

 

9- What is the KFH Privacy Policy

Privacy Notice

   Any personal information the visitor might provide it to KFH through such site is important to us, and we are committed to protecting your personal information.

 

   In this site, we published our products and services, our corporate reports, or career opportunities, or other value-added services without asking the visitors to give us any information about himself.

 

   In case the visitors provide us any personal information, such as address,
e-mail, telephone, and mobile numbers. Indeed, we will not disclose such information unless we got your prior approval or required to do so by law.

 

Be sure that we will keep maintaining any personal information, as a highly confidential and strict security.