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# | certificates/ letters | Description | Place of issue | Work time |
---|---|---|---|---|
1 | Clearance letters | To clear the client of a specific debt after full repayment | After-sales services - Aldhajij - 6th Ring Road / showrooms / branches/Al-Rai Showroom | as per working hours of showroom and branch |
2 | Debt certificate (consumer/premium) | Explains all the client's debts (consumer/premium) | After-sales services - Aldhajij - 6th Ring Road / showrooms / branches/ Al-Rai Showroom | As per working hours of showroom and branch |
3 | Detailed certificate | Explains client liability in a certain debt (e.g., installment value, balance, arrears, amount paid, etc.). | After-sales services - Aldhajij - 6th Ring Road | 07:30 – 15:00 |
4 | Letters to General Department of Traffic (MOI) | The Letters addressed to the General Department of Traffic vary according to the customer's request and the extent to which this conforms to the applicable procedures, for example: (roofing of a vehicle - raising the vehicle's term required in installments - disposal) | After-sales services - Aldhajij - 6th Ring Road / showrooms / branches/ Al-Rai Showroom | As per working hours of showroom and branch |
5 | Clearance certificate | Certificate of the client's disclaimer from all obligations to KFH | branches | As per branch working hours |
6 | Salary transfer | Certificate does not mind transferring the customer's salary to another bank according to the rules and procedures | branches | As per branch working hours |
7 | Debt certificate (credit cards) | Explains the customer's indebtedness at the time of issuing the certificate, the type of card and the limits of use | After-sales services - Aldhajij - 6th Ring Road | 07:30 – 15:00 |
8 | Debt certificate (real estate) | After-sales services - Aldhajij - 6th Ring Road | 07:30 – 15:00 |