Germany
Malaysia
Turkey
Egypt
UK
Kingdom of Bahrain
KFH Rewards
KFH Rewards Prepaid Card is part of the KFH Rewards Program, where customers can earn 10 points for every KD 1 spent when using the card for all purchases, locally and internationally. Moreover, customers will receive 1,000 welcome points upon card issuance.
AlRabeh account
Open AlRabeh account and you will have the chance to win 1,500 Kuwaiti
Dinars weekly,1 kg of Gold monthly and 25,000 Kuwaiti Dinars quarterly.
KFHOnline application
- Local & International transfers
- Open accounts and deposits
- Instant virtual cards issuance
- Buy and sell gold
- Cardless withdrawal and deposit
- Send and request money
Scan the QR code
A collection of services and tools to meet your requirements
In the news..
KFH Launches New Version of its E-Services and Smart App for Corporate Customers
Kuwait Finance House (KFH) Group Chief Corporate Banking Officer, Yousef Almutawa, announced the launch of an enhanced version of KFH's corporate e-banking services. This milestone accelerates KFH’s digital transformation and reaffirms its leadership in providing integrated solutions that help corporates manage their operations with greater efficiency. Almutawa said that the new version reshapes the banking experience for corporate customers, making it smarter, faster, and more secure. By leveraging a deep understanding of customer needs, the updated platform delivers a comprehensive digital experience that supports business growth and highlights trust. He noted that the new version plays a pivotal role in elevating how corporate customers interact with KFH. It introduces unprecedented enhancements that leverage digitalization and modern technology across all corporate activities and market relationships in Kuwait. Almutawa added: “This reflects the scale of KFH’s initiatives and contributions to elevate the overall business environment and strengthen collaborations with partners to introduce modern services that aligns with the latest global systems.” Group General Manager Corporate Control and Transformation at KFH, Mohamed Shouman, said that the launch of the enhanced version of the corporate online banking services and the smart mobile application represents an exceptional banking experience offered to KFH corporate customers. He noted that this achievement was made by integrating the latest technologies according to the highest security standards to manage financial operations in a modern manner and by using tools that promote sustainability. The new update minimizes paper-based transactions by enabling online request submissions, thereby supporting sustainability objectives and environmental preservation. It also delivers improved administrative and operational performance, along with faster turnaround times through a modern digital interface. He added that the new version and application provide corporates with a wide range of new features and services, including a modern and user-friendly interface with easy navigation, a single user with full authorities to facilitate account management, Zahab payment service, supplier services, the issuance of IBAN certificates with QR code, enhanced One-Time Password (OTP) authentication, access to detailed information on credit limits and deals, the ability to request credit limits and deals, online updating of data, as well as smarter and more interactive notifications and alerts. Shouman further noted that KFH corporate customers are now able to access the new version through the Bank’s official website, or by downloading the KFH Corporate application through Apple App Store and Google Play Store. “This major development is part of a solid and long-standing partnership between KFH and its corporate partners,” remarked Shouman.
KFH Opens Two Group Service Centers to Customers of Turkey and Egypt
Following the success of the Group Service Center at Mishref branch, Kuwait Finance House (KFH) announced adding services of KFH- Egypt in the Group Service Center at Khaldiya branch. The Bank is also planning to open new centers in light of the remarkable demand from customers to benefit from the wide range of services offered to both existing and prospective customers of KFH -Turkey and KFH -Egypt. The two centers serve as an integrated gateway for the Group’s services. In pursuit of comprehensive performance, KFH launched the Group Service Center at Khaldiya branch in 2023, and Mishref branch last year, catering to customers of KFH-Turkey and KFH-Egypt. The centers provide a number of services tailored to customers through an integrated banking experience, with plans to eventually cover the remaining Group subsidiaries` markets. Today, both centers offer a variety of services catering to customers’ needs. These include hassle-free new account opening, straightforward updates to personal and banking information for continuous service and dedicated technical support for activating and using the mobile banking apps of KFH-Turkey and KFH-Egypt. Additionally, the centers facilitate secure transaction management and the request and delivery of ATM cards for KFH-Egypt account holders, enabling customers to access their accounts and conduct their transactions easily and securely. The objective of KFH Group Service Center is to serve customers in a convenient, comprehensive, fast, and flexible manner inside Kuwait. The centers cater specifically to customers in the personal banking tier and above, underscoring KFH`s continuous effort to provide excellent services, that meet customer expectations, enhance their banking experience and keep up with current banking products and services. Ultimately, this will bring the Bank closer to its customers, enabling it to offer direct support and immediate responses with top-quality banking services.
KFH Offers Round-the-Clock E-services During the Holiday
Kuwait Finance House (KFH) announced it will continue providing its banking services to customers around the clock during the holiday period. Most services can be accessed through the bank's digital platforms, including its mobile applications and e-branches in key areas. Additionally, KFH's social media accounts and other e-service channels will remain active, utilizing the latest in financial technology and digital platforms. KFHOnline app features a sleek, modern design with smart banking services. KFH has carried out a comprehensive update to its app, reaffirming its dedication to digital transformation and excellence in providing advanced financial solutions. These solutions meet customer needs and deliver seamless banking experience. This move also underscores the Bank’s outstanding execution of its digital transformation strategy. The KFHOnline app offers more than 200 banking services. New services allow customers to instantly request virtual prepaid cards through KFHOnline. Customers can also control the usage limits of their bank cards, additional credit cards, and both local and international money transfers. KFH's hybrid branches offer a variety of services, giving customers the opportunity to access unlimited e-services through a range of digital channels. Customers can either interact directly with employees or use self-service devices and other modern technology. KFH also launched "Fahad", Kuwait's first AI-powered virtual employee. This groundbreaking innovation was first introduced at the KFH branch in The Avenues (Phase 4). "Fahad" is designed to answer customer inquiries and provide comprehensive, real-time guidance on a wide range of banking services and products. The launch of "Fahad" underscores KFH's dedication to digital transformation and its commitment to offering advanced banking experiences to its customers. KFH's e-branches are a smart banking channel that transforms typical customer transactions into an innovative, automated experience. These branches provide highly efficient banking services, offering over 80% of what is available at traditional locations. KFH e-branches include the XTM device, which allows direct video calls with service personnel, as well as ATMs and cash deposit machines. The cash deposit machines accept up to 300 notes per transaction. Moreover, customers can conduct a variety of interactive banking transactions through e-branches located in various places in Kuwait, including Kuwait International Airport. These services include: establishing Murabaha transactions, requesting credit and prepaid cards, updating data and phone numbers, activating bank cards, opening deposits and accounts, instant cheque and card printing, receiving gold biscuits (10 grams), opening (gold, savings, Al-Rabeh, electron) accounts, online gold purchase and sell, cardless withdrawals using QR code through mobile, or by using Civil ID or phone number, in addition to many other financing and banking services conducted quickly, easily and safely. The e-banking services encompass a wide array of digital functionalities, including opening additional bank account without a branch visit, instant virtual prepaid card issuance, viewing PINs and other credit and ATM card details, activating and temporarily suspending bank cards, opening deposits, adding beneficiaries, balance inquiries, cheque book requests, opening and trading gold accounts, gifting gold, requesting and checking financing obligations and installments, perusing investment plans, receiving account balances and deposit summaries, and managing children's accounts through the Baiti Online service, and more. Call Center The Call Center continues to provide services around the clock, receiving customer calls, addressing their inquiries, and responding to them through a qualified and technically advanced staff. KFH also provides the automated telephone service, 1803333, which operates with the same efficiency and speed to facilitate transfers between accounts, answer inquiries about financial transactions, among other services. Customers outside Kuwait can contact KFH’s call center from seven countries (USA, Canada, UK, France, Germany, Turkey and Spain) without additional fees. To use this service customers can call from the following toll-free numbers: USA and Canada (18008188608), UK (08000148898), France (0805086620), Germany (08001817080), Spain (900905440), and Turkey (908507712154). Local tariff charges may be applied in Turkey by local Turkish telecoms companies when calling this number. This service is free exclusively for mobiles and landlines users in the mentioned countries only and doesn’t include the (Roaming Service). Social media channels KFH's social media team remains dedicated to addressing customer inquiries and assisting them at all hours through the official social media accounts (@KFHGroup). Money transfer and account opening KFH successfully launched WAMD digital service, allowing customers to send and receive money instantly and for free using their mobile numbers, 24/7. Additionally, customers can request money through WAMD service by sharing or scanning a QR code from the KFHOnline app. This app also allows customers to transfer funds from their local Knet bank accounts directly to their credit and prepaid cards. KFH also successfully launched the D-POS device for account opening, the first-of-its-kind in the market, allowing customers to open accounts at KFH immediately and anywhere. Customers can now open accounts in major currencies through KFHOnline; previously, account opening was only available at branches. Additionally, KFH has integrated Western Union (WU) services into its app, enabling customers to make international transfers directly through the application. The Bank also offers instant transfers within the GCC countries through the AFAQ network on the mobile app. Corporate services KFH launched the first mobile application for corporate banking encompassing major services for business development, in addition to launching facial recognition technology based on biometric identity and other distinguished electronic services available through the corporate banking webpage. KFH successfully introduced corporate cards, offering three different products that cater to the various local and global corporate needs. Key features include cash and cheque deposits, as well as cash withdrawals. The cards also provide access to Point of Sale (POS) terminals and online payment gateways, both in Kuwait and internationally. In addition, KFH has introduced corporate credit cards, which are among the bank’s distinguished offerings for business owners. These cards are linked directly to the company’s account, allowing business owners to issue cards to employees for seamless expense management. They can be used to cover day-to-day business expenses, one-time travel costs, and more. The corporate credit card helps businesses better manage their cash flow while offering enhanced control over employee expenditures.
KFH: Diverse Money Transfer Services through KFHOnline in Collaboration with Western Union
Kuwait Finance House (KFH) continues to lead the way in delivering advanced digital banking solutions, offering customers a wide range of local and international money transfer services through KFHOnline mobile application, in cooperation with Western Union’s global network. This partnership enables KFH customers to make fast and secure money transfers, whether in cash, directly to bank accounts, or to digital wallets in various countries. Users can easily select beneficiaries and access Western Union’s extensive worldwide network. These services reflect KFH’s commitment to genuine digital transformation in the banking sector, allowing customers to carry out financial transactions seamlessly through clear and efficient electronic steps, while maintaining the highest security standards. The result is greater efficiency and an enhanced digital experience that meets customers’ expectations. Western Union operates one of the world's largest and most trusted money transfer networks, with retail locations in more than 200 countries and territories. Customers can also make payments to billions of bank accounts and millions of digital wallets and cards globally. Through these services, KFH further enhances the customer experience by providing fast, safe, and convenient transfers that meet diverse financial needs. The partnership also strengthens KFH’s digital capabilities and reaffirms its commitment to offering comprehensive financial solutions, a commitment clearly reflected in the growing customer demand for this service. KFH’s strong performance in e-banking is evident in the wide range of services available through the KFHOnline app. These services include the instant issuance of virtual cards, opening additional accounts without a branch visit, card activation and deactivation, creating deposits, adding beneficiaries, and conducting account balance and transaction inquiries. Furthermore, the app facilitates chequebook requests, gold trading (buying and selling), financing requests, managing children's accounts, WAMD instant payment service, and sending and receiving money through KFH Pay, alongside other advanced digital banking services. KFH also provides innovative services such as Live FX Pricing for real-time currency exchange rates, instant transfers to KFH-Turkey through the RippleNet network, and digital wallet compatibility with Garmin, Fitbit, and Samsung smart devices. Additionally, customers can instantly issue bank cards via self-service kiosks available in KFH branches.
