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In the news..
KFH Reinforces HR Leadership and Wins 9 Global Awards in 2025
Kuwait Finance House (KFH) underwent fundamental transformations in 2025, starting with the Group's integration and the launch of its new visual identity. KFH Acting Group Chief Human Resources and Transformation Officer, Ahmad Alhammad, stated that KFH believes human talent investment is the key to excellence and sustainability, making talent development and empowerment central to its innovation and transformation strategy. He explained that this pioneering approach has made the bank a role model in fostering a stimulating work environment, supporting creativity, and keeping pace with global developments in Islamic banking. 9 global awards KFH continues to raise its standards of excellence in the work environment and leadership development, driven by a unique focus on human capital, Alhammad noted. "This strategy resulted in KFH winning 9 prestigious awards in 2025 from the Brandon Hall Group, a highly prominent honor in human resources and organizational development. Notably, KFH-Egypt participated for the first time and successfully claimed an award." Qadha Program The internationally acclaimed Qadha program recognized 232 employees at its 2024 annual ceremony and 155 employees at its 2025 semi-annual ceremony. Additionally, KFH honored 64 children of employees who excelled in high school, marking the fifth consecutive year of this recognition. Kuwaitization KFH has achieved significant success in national cadre employment, reporting a Kuwaitization rate of 83% and 24% female representation, Alhammad stated. He confirmed that these high rates, reflected across all human resources performance indicators, underscore the bank's excellence and focus on human capital investment. Career fairs KFH engaged in extensive outreach to attract young national talent and qualify graduates, participating in numerous career fairs. Key events included those at the Gulf University for Science and Technology, Kuwait University's College of Business Administration, K-Tech (With you all the way), and the American International University (Join us in building the future). 90,000 training hours Offering around 90,000 training hours, KFH demonstrated its leadership in talent development and its commitment to making significant investments in the professional growth of its human capital. Graduation of over 50 leaders Demonstrating its commitment to human capital investment, KFH graduated a new batch of more than 50 leaders from its distinguished Leadership Academy program in Madrid. This program, focused on preparing leaders for excellence and innovation in banking, was delivered in collaboration with Headspring, the joint venture between the IE Business School and the Financial Times. Harvard Program KFH also celebrated the graduation of a new cohort of its employees from Harvard Executive Leadership Development Program, part of the "Kafa'a" initiative, a collaboration between the Central Bank of Kuwait (CBK) and Kuwaiti banks. KFH topped the banking sector with the highest number of participants (11 employees), underscoring its dedication to human capital development and enrolling them in advanced and internationally recognized programs. The program, launched in 2010 in collaboration with Harvard Business School, is the first of its kind in the Gulf region. Scholarship program KFH honored 60 scholarship graduates in 2024 who achieved master's/bachelor’s degrees and professional certificates. It also sustained its investment in employee development by continuing the program throughout 2025, supporting specialized and higher studies at the country's leading universities. KFH Academy KFH supports students and graduates through training and educational workshops, notably KFH Academy program. This program prepares young Kuwaitis in a practical banking environment, combining theoretical and practical study to provide diverse field experience in key areas like public relations and media, digital transformation, innovation, and engineering projects. Employee Engagement Survey Demonstrating the HR Department’s commitment to empowering staff and enhancing the workplace, KFH continued its long-established practice (in place since 2014) of prioritizing employee feedback. Alhammad pointed out that the 2025 employee engagement survey saw exceptional participation, with rates reaching 90% at both the Kuwait and Group level, clearly indicating the strong involvement of the bank's staff. Communication channels KFH prioritized fostering a culture of transparency and open dialogue by enhancing positive, direct communication between senior management and employees. This initiative included hosting more than eight open meetings with the GCEO. Additionally, KFH launched a quarterly communication program with middle management to further expand and enhance communication channels across the bank. 22 Internal Awareness Campaigns KFH Group's Human Resources and Transformation Department launched over 22 internal awareness campaigns, circulating more than 250 innovative media content ideas to employees. These campaigns were designed to enhance internal communication, spread knowledge, and raise overall awareness by addressing various aspects related to both the HR and other departments across the Group. Training program with KSH KFH launched the fifth edition of its training program for people with disabilities in cooperation with the Kuwait Society for the Handicapped (KSH). This program assigned participants to various departments, reaffirming KFH's commitment to supporting their development and workplace integration. Partners in Employing Them In collaboration with the Public Authority for Disability Affairs (PADA), KFH took part in the 2024/2025 graduation ceremony for the sixth group of the "Partners in Employing Them" national initiative. Employee support KFH handled over 3,000 employee requests via the HR platform in 2025 and revised personal permissions for flexibility. Additional personal permissions were granted in September (school start) and October/November (Cancer Awareness Month). Innovation Challenge Competition KFH honored the winners of the ninth annual Group-level Innovation Challenge competition. Organized across Kuwait, Bahrain, Turkey, the UK, and Egypt, the competition aims to motivate employees to invest their innovative ideas in developing systems and enhancing the customer experience. Security and Safety In 2025, Security and Safety Department enhanced preparedness by conducting a crisis simulation and activating the automated control room in Shuwaikh for business continuity. Comprehensive security plans were adopted across all KFH locations to ensure maximum protection and the highest standards of stability. Health and well-being Demonstrating its commitment to employee health and well-being, KFH implemented several targeted campaigns. For women, the "You Are Stronger" campaign featured a lecture for 25 female employees, focusing on the importance of early breast cancer detection, prevention methods, and symptom recognition. Concurrently, Movember campaign was organized for male employees to raise awareness about men's health and preventative measures. Furthermore, Albokour program engaged 20 employees to promote physical and mental well-being through a balanced and sustainable morning routine. Health insurance KFH successfully developed and restructured group health insurance coverage to more effectively meet employee needs and enhance overall staff well-being. Achievements KFH demonstrated commitment to the highest international standards by securing three ISO certifications: Quality Management, Facilities Management, and ISO 22301 for Business Continuity Management (BCMS). This achievement confirms excellence in operational discipline, service delivery, and robust readiness to ensure the continuity of vital operations. Productivity and efficiency Alhammad explained that KFH's HR achievements directly impacted operational and financial performance, subsequently leading to higher productivity, enhanced service innovation, and an improved customer experience driven by highly motivated work teams. Key achievements: - 83% Kuwaitization rate - 90,000 training hours - Over 50 employees graduated from the Leadership Academy - 11 employees graduated from the Harvard Program under "Kafa'a" Initiative (The largest number among participating banks) - 60 Graduates honored from the scholarship program for achieving master’s and bachelor’s degrees - 90% participation rate in the Employee Engagement Survey - 9 prestigious awards secured from the Brandon Hall Group - 232 employees honored at the 2024 annual Qadha Ceremony; 155 honored at the 2025 semi-annual ceremony. - 64 Children of employees recognized for high achievement in high school
Alhammad: KFH Aims to Empower People with Disabilities for Labor Market Inclusion
Kuwait Finance House (KFH) Acting Group Chief Human Resources and Transformation Officer, Ahmad Alhammad, affirmed the Bank’s commitment to fulfilling its pioneering social responsibility role in the community. Speaking at the closing ceremony honoring the fifth cohort of trainees with special needs, organized in cooperation with the Kuwait Society for the Handicapped (KSH), Alhammad said that supporting and developing national capabilities, especially people with special needs, is a long-term strategy at KFH. “This underlines KFH’s social role and reflects its keenness to address key social matters and serve different segments of society. It also demonstrates the Bank’s ambitious vision toward enhancing human talents to help them contribute to development efforts.” Alhammad expressed his pride in honoring this cohort in collaboration with KSH, coinciding with the International Day of Persons with Disabilities that falls on 3 December each year. The event marks the conclusion of the training program organized by KFH, designed to hone the skills of trainees with special needs in innovation and creativity, help them overcome challenges and achieve their goals through the best possible means. He added: “KFH established a partnership with KSH five years ago to train and qualify distinguished groups of young Kuwaitis with disabilities. We were delighted to witness their strong commitment to self-development and their high ability to engage with the training content. This confirms that we are dealing with a group of highly determined individuals who can serve their country and themselves." Alhammad pointed out that the initiative is a successful step towards integrating this segment into society and practical life, helping them build a better future. He extended his appreciation to everyone who contributed to organizing and ensuring the success of this training program, which comprised 100 training hours during which the trainees rotated across various departments, including branches, HR, Cards and others. Alhammad congratulated the trainees who demonstrated commitment and determination to achieve, wishing them continued success in their social and practical lives. It is worth noting that KFH continues to focus on individuals with special needs across all age groups. This is evident in the Bank’s active participation in initiatives and programs that are designed for this segment. Additionally, KFH contributes to many initiatives related to people with special needs with the aim of supporting their wellbeing and integrating them with their peers. These efforts are held in cooperation with KSH and the Kuwaiti Society for the Guardians of the Disabled. KFH also organizes training courses for employees to equip them with skills needed to deal with people with disabilities, such as sign language, as well as the proper principles for handling and serving customers with disabilities and elderly individuals in branches and sales centers. The Bank also offers ATMs and various e-channels with technical assistance to facilitate banking transactions for this society segment.
KFH Participates in Gulf Digital Building Forum
Kuwait Finance House (KFH) is participating in the Gulf Digital Building Forum 2025, organized by the Kuwaiti Federation of Engineering Offices and Consultant Houses. The event is held under the patronage of State for Municipal Affairs and Minister of State for Housing Affairs, Eng. Abdullatif Hamed Al-Mishari. Running from 8 to 11 December, the forum is amassing a wide participation from governmental institutions, engineering offices, specialized companies, universities and research bodies. It aims to shed light on the significance of advanced digital applications in enhancing the building and construction sector, while also highlighting the global developments in the field. During the forum, KFH highlights its efforts in driving digital advancement and its strategy to continuously develop its business, products and services. KFH showcases its significant achievements in establishing a modern technological infrastructure, as well as building an integrated ecosystem of services and products. These accomplishments also include strengthening security, enhancing development policies and extending relationships with retail and corporate banking customers by meeting their needs through structured and tailored services. These services are characterized by their quality, accuracy, security, and are available 24/7. During one of the panel discussions, KFH presents its digital financing initiatives and products designed to facilitate processes for customers, keeps pace with technological developments, and supports emerging trends in construction and building projects. These efforts reflect the Bank’s recognition of the significance of this sector and its impact on the national economy and trade initiatives in the Kuwaiti market. KFH’s financing solutions enjoy strong customer demand and competitive advantages, driving the Bank to continuously enhance existing offerings and introduce new products and services that meet the growing investment needs in construction, building, and real estate development for both individuals and major companies. It is worth noting that the Gulf Digital Building Forum 2025 aims to promote the widespread adoption of Building Information Modeling (BIM) in public and private sectors projects, enhance smart city applications and facilities and asset management in infrastructure and major developments, as well as analyze regional digital transformation case studies and their application within the Kuwaiti environment. The Forum also focuses on expanding the national dialogue on digital transformation and empowering students and young professionals to pursue careers in digital construction and future technologies. The event is expected to witness broad participation from government entities, engineering institutions, real estate developers, universities, and researchers, reinforcing its position as a leading platform in the GCC region shaping the future of digital construction and smart cities in the region. Additionally, the forum serves as a key step for exchanging regional and international expertise and translating knowledge into practical applications that support the future of the construction sector in GCC countries. It also represents as a national and regional platform to enhance the efficiency of the construction sector in Kuwait through digital transformation, smart city applications, facilities management, and higher standards of quality and sustainability.
KFH Wins the Bank of The Year 2025 - Kuwait Award
Kuwait Finance House (KFH) was named the Bank of the Year 2025 - Kuwait by The Banker magazine, a leading financial publication owned by the Financial Times Group. The award was announced at the Bank of the Year Awards ceremony held in London with the presence of leading banking figures and senior executives from the global banking and financial industry. The recognition highlights KFH's excellence and leadership in the local banking sector as Kuwait's largest bank by market capitalization and the world’s second-largest Islamic bank. KFH General Manager Corporate Banking and Syndication, Nasser Alshaya and Executive Manager Corporate Relations and CSR, Faisal Alsurayye received the award at the ceremony. The Banker’s judging panel based its decision on meticulous financial data analysis, comparing growth and performance against a strategy of solid, consistent results. Strategic advantages, including investment in modern technology and innovation to expand business and improve customer satisfaction, were also key factors. A panel of global industry experts judged the Banker Awards, considering criteria and performance improvements over the past 12 months. KFH General Manager Corporate Banking and Syndication, Nasser Alshaya stated that the continuous flow of prestigious awards affirms KFH’s leading position in Kuwait and global markets. He emphasized that these accolades recognize the Bank’s success in launching new services and products, implementing an integrated and customer-centric business model, and achieving the best financial results and record profits in the local banking sector and the Kuwaiti market. Alshaya added that the KFH Group's international footprint spans 10 countries and serves customers through 640 branches. He noted that the Group has maintained high credit ratings from international agencies and consistently received specialized global awards. "This distinction," Alshaya said, "is awarded as the Group continues to strengthen its operations and international network in support of its vision to become one of the world’s top 100 banks.” He emphasized that winning this prominent recognition in the global financial services industry is a testament to the Group’s robust financial position. This success is underscored by high growth levels, strong solvency, and record profits, which are ultimately driven by the quality of the Group’s assets and its high-value brand in Kuwait. He explained that the award reflects KFH’s high efficiency in launching cutting-edge digital products and innovative services, which have driven qualitative leaps in financial technology. The recognition also confirms the Bank’s leading position in the Sukuk market and Islamic finance, thereby enhancing its reputation both locally and globally. Alshaya said that KFH maintains its focus on sustainable growth and accelerating operational performance. The Bank continues to provide the optimal banking experience, finance corporate entities, lead major financing deals, and adopt the latest digital innovations, all of which generate added value for both shareholders and customers. The Banker Founded in 1926, The Banker magazine is read by senior decision makers at the world’s leading financial institutions. Each year, the magazine publishes rankings of the best financial institutions to encourage and reward excellence in the global banking sector. It is worth noting that the Bank of the Year Awards are among the most prestigious and sought-after awards in the global banking industry, covering over 120 countries worldwide.
