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KFH Rewards Prepaid Card is part of the KFH Rewards Program, where customers can earn 10 points for every KD 1 spent when using the card for all purchases, locally and internationally. Moreover, customers will receive 1,000 welcome points upon card issuance.
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In the news..
KFH: Pioneering Efforts to Promote Financial Literacy
Reinforcing its leadership in financial literacy and social responsibility, Kuwait Finance House (KFH) continues to spearhead the national "Diraya" awareness campaign. Launched by the Central Bank of Kuwait and the Kuwait Banking Association, the initiative sees KFH deploying innovative tools and strategic outreach to strengthen financial and banking awareness across the community. Awareness pillars KFH geared its awareness plan towards several pillars to support Diraya campaign in response to the growing digital challenges, particularly cybersecurity and data security. Promoting financial literacy KFH increased its awareness messages which urged customers to refrain from responding to messages with suspicious links or sharing OTP or passwords with third parties. KFH also emphasized that banks never request personal customer information through links or phone calls. KFH’s efforts played a prominent role in promoting financial literacy and increasing awareness as well as advising customers to remain vigilant of the cyber fraud modern methods to avoid falling victim to such practices. Furthermore, KFH advised customers to disregard any requests for banking details made through phone calls or social media, identifying such solicitations as fraudulent efforts to steal personal data and account information. Additionally, KFH continued its awareness initiatives encouraging customers to verify the authenticity of websites prior to entering any personal information. AI-powered fraud attempts KFH intensified its efforts to warn the public against new fraud attempts that involve the use of advanced AI tools to replicate the voices of real individuals with a high degree of accuracy. These voice imitations are used to contact friends or family members through phone calls or social media, often accompanied by urgent requests to transfer money. The lifelike nature of these interactions may give the impression of authenticity and credibility. KFH called for the highest levels of caution and urged customers to verify the identity of the person requesting a financial transaction. Internal awareness KFH’s endeavors to warn against fraud attempts encompassed sharing awareness emails to its employees. These emails present concise and engaging content aiming to raise awareness of cyber fraud risks and warn against suspicious calls that seek to deceive employees and obtain their information. Initiatives and forums KFH also continued its active participation in initiatives that promote banking awareness, including its support for Kuwait's largest cybersecurity hackathon for the third consecutive year. During the event, KFH highlighted the concept of fraud in general and cyber fraud in particular, addressing its various forms that pose risks to individuals and society. Moreover, KFH participated in the 12th eGovernment Forum titled “AI-Powered Information Security Services”, demonstrating its role in reinforcing cybersecurity. Digital channels KFH recorded a significant milestone in its awareness efforts for Diraya campaign, leveraging its digital channels and official social media accounts as educational and awareness platforms for the public. Through these channels, KFH delivered distinctive awareness content. With the introduction of its new digital services, KFH published a series of successful awareness messages on these newly launched services such as instant issuance of prepaid and credit cards, WAMD service, and instant transfers through the gulf payment system, AFAQ. The Bank also released several educational videos on how to use and benefit from digital financial solutions available on KFHOnline, which can be viewed through its official social media accounts @kfhgroup. Financial awareness for kids As part of its support for the Diraya campaign, KFH partnered with Hzaya Bookstore, which specializes in children's books, to launch content dedicated to children. The initiative aims to raise awareness and teach children the basics of early savings and financial planning In cooperation with Hzaya, KFH also organized an innovative, practical, and interactive program for Baiti account customers. Social engagement and measurable impact Reaffirming its leadership in supporting Diraya campaign, KFH continued its initiatives to measure banking awareness among the public through several programs and activities. These included awareness initiatives for its PR Academy participants, Kuwait University students, students participating in Ma’a Attalaba competition, as well as participants in the Derasti Exhibition, held at Kuwait International Fair in Mishref. KFH also organized awareness programs for CODED Academy students during the Bank’s participation in the Kuwait Codes initiative. Record engagement levels KFH’s efforts in supporting Diraya campaign resulted in achieving record engagement levels, with awareness messages reaching millions of followers. This contributed effectively to changing financial behavior toward greater caution and awareness. It is also worth noting that KFH, through its leading role in Diraya campaign, reiterates its pivotal role in prioritizing customers and public safety. Additionally, the success in spreading digital and banking awareness reflects KFH’s pioneering vision of transforming its platforms into educational channels that contribute to creating a safe and sustainable financial environment.
KFH Offers Round-the-Clock E-services During the Holiday
Kuwait Finance House (KFH) announced it will continue providing its banking services to customers around the clock during the holiday period. Most services can be accessed through the bank's digital platforms, including its mobile applications and e-branches in key areas. Additionally, KFH's social media accounts and other e-service channels will remain active, utilizing the latest in financial technology and digital platforms. KFHOnline app features a sleek, modern design with smart banking services. KFH has carried out a comprehensive update to its app, reaffirming its dedication to digital transformation and excellence in providing advanced financial solutions. These solutions meet customer needs and deliver seamless banking experience. This move also underscores the Bank’s outstanding execution of its digital transformation strategy. The KFHOnline app offers more than 200 banking services. New services allow customers to instantly request virtual prepaid cards through KFHOnline. Customers can also control the usage limits of their bank cards, additional credit cards, and both local and international money transfers. KFH's hybrid branches offer a variety of services, giving customers the opportunity to access unlimited e-services through a range of digital channels. Customers can either interact directly with employees or use self-service devices and other modern technology. KFH's e-branches are a smart banking channel that transforms typical customer transactions into an innovative, automated experience. These branches provide highly efficient banking services, offering over 80% of what is available at traditional locations. KFH e-branches include the XTM device, which allows direct video calls with service personnel, as well as ATMs and cash deposit machines. The cash deposit machines accept up to 300 notes per transaction. Moreover, customers can conduct a variety of interactive banking transactions through e-branches located in various places in Kuwait, These services include: establishing Murabaha transactions, requesting credit and prepaid cards, updating data and phone numbers, activating bank cards, opening deposits and accounts, instant cheque and card printing, receiving gold biscuits (10 grams), opening (gold, savings, Al-Rabeh, electron) accounts, online gold purchase and sell, cardless withdrawals using QR code through mobile, or by using Civil ID or phone number, in addition to many other financing and banking services conducted quickly, easily and safely. The e-banking services encompass a wide array of digital functionalities, including opening additional bank account without a branch visit, instant virtual prepaid card issuance, viewing PINs and other credit and ATM card details, activating and temporarily suspending bank cards, opening deposits, adding beneficiaries, balance inquiries, cheque book requests, opening and trading gold accounts, gifting gold, requesting and checking financing obligations and installments, perusing investment plans, receiving account balances and deposit summaries, and managing children's accounts through the Baiti Online service, and more. Call Center The Call Center continues to provide services around the clock, receiving customer calls, addressing their inquiries, and responding to them through a qualified and technically advanced staff. KFH also provides the automated telephone service, 1803333, which operates with the same efficiency and speed to facilitate transfers between accounts, answer inquiries about financial transactions, among other services. Customers outside Kuwait can contact KFH’s call center from seven countries (USA, Canada, UK, France, Germany, Turkey and Spain) without additional fees. To use this service customers can call from the following toll-free numbers: USA and Canada (18008188608), UK (08000148898), France (0805086620), Germany (08001817080), Spain (900905440), and Turkey (908507712154). Local tariff charges may be applied in Turkey by local Turkish telecoms companies when calling this number. This service is free exclusively for mobiles and landlines users in the mentioned countries only and doesn’t include the (Roaming Service). Social media channels KFH's social media team remains dedicated to addressing customer inquiries and assisting them at all hours through the official social media accounts (@KFHGroup). Money transfer and account opening KFH successfully launched WAMD digital service, allowing customers to send and receive money instantly and for free using their mobile numbers, 24/7. Additionally, customers can request money through WAMD service by sharing or scanning a QR code from the KFHOnline app. This app also allows customers to transfer funds from their local Knet bank accounts directly to their credit and prepaid cards. KFH also successfully launched the D-POS device for account opening, the first-of-its-kind in the market, allowing customers to open accounts at KFH immediately and anywhere. Customers can now open accounts in major currencies through KFHOnline; previously, account opening was only available at branches. Additionally, KFH has integrated Western Union (WU) services into its app, enabling customers to make international transfers directly through the application. The Bank also offers instant transfers within the GCC countries through the AFAQ network on the mobile app. Corporate services KFH launched the first mobile application for corporate banking encompassing major services for business development, in addition to launching facial recognition technology based on biometric identity and other distinguished electronic services available through the corporate banking webpage. KFH successfully introduced corporate cards, offering three different products that cater to the various local and global corporate needs. Key features include cash and cheque deposits, as well as cash withdrawals. The cards also provide access to Point of Sale (POS) terminals and online payment gateways, both in Kuwait and internationally. In addition, KFH has introduced corporate credit cards, which are among the bank’s distinguished offerings for business owners. These cards are linked directly to the company’s account, allowing business owners to issue cards to employees for seamless expense management. They can be used to cover day-to-day business expenses, one-time travel costs, and more. The corporate credit card helps businesses better manage their cash flow while offering enhanced control over employee expenditures.
KFH Contributes KD 2 Million to Defaulting Debtors Relief Campaign
Kuwait Finance House (KFH) has announced a KD 2 million contribution to a debt-relief campaign organized by the Ministry of Justice. This initiative underscores the bank’s commitment to supporting government efforts, fulfilling its social responsibility, serving the interests of citizens, and fostering community solidarity. KFH’s latest contribution further reinforces its track record in supporting debt relief initiatives. Since 2019, the bank’s total contributions toward settling the debts of defaulting individuals have exceeded KD 61 million. One of the bank’s most prominent social responsibility initiatives was launched in cooperation with the Ministry of Justice. This first-of-its-kind commitment provided KD 20 million to assist ten thousand debtors facing judicial rulings. Following the positive community response to the program's 2019 launch, KFH continued to expand its scope to reach a broader segment of beneficiaries. Building on this success, the bank also implemented the initiative in the Kingdom of Bahrain, in coordination with the Bahraini Ministry of Justice. KFH has consistently supported national efforts during various crises. Driven by its commitment to Kuwait and its people, the bank was the largest contributor to the KD 10 million fund established by the Central Bank of Kuwait to support government initiatives during the COVID-19 pandemic. The bank also made an additional standalone contribution to the fund, which was overseen by the Council of Ministers to support national priorities and emergency interventions during the pandemic. Moreover, KFH allocated KD 8 million to reconstruct and rehabilitate the damaged area in Al-Mubarakiya, ensuring that the landmark reflects its cultural and heritage significance. KFH contributed to the establishment and equipping of the tenth ward at the Addiction Treatment Center, completing its long-standing initiative to develop the facility since 2005. Additionally, the bank allocated KD 20 million to build 15 ambulance centers, reinforcing the national healthcare system as part of its broader commitment to social responsibility. KFH further strengthens its leadership in social responsibility by consistently supporting key national entities, including KFAS, the National Employment Support Program, and the Institute of Banking Studies. The bank plays a pivotal role in sustainable development by supporting a wide range of social initiatives across healthcare, education, youth, sports, and innovation, in addition to environmental conservation and the promotion of social solidarity. It also remains a dedicated supporter of people with special needs, as well as various national programs, campaigns, and events.
KFH Offers Eidiyah Through Branches and Digital Channels
In line with its commitment to providing seamless banking services and sharing the joy of Eid Al-Fitr with its customers, Kuwait Finance House (KFH) is offering new "Eidiyah" banknotes in various denominations. The service is available through the KFHOnline app, KFH Go smart branches, and traditional branches across Kuwait, in addition to concierge delivery service for selected customer segments. KFH Executive Manager Digital Channels, Meshal Mandani explained that the bank is committed to keeping pace with digital transformation, reaffirming its leadership in providing innovative payment solutions and secure, flexible options for digital cash transfers. He added that customers will be able to send Eidiyah digitally starting from the first day of Eid Al-Fitr through the KFHOnline app, using the WAMD service and KFH Pay links, which allow funds to be transferred quickly and conveniently. Mandani explained that the bank has completed its preparations to offer Eidiyah banknotes through all KFH branches across Kuwait, enabling customers to obtain new banknotes ahead of Eid Al-Fitr. Customers will also be able to withdraw Eidiyah from KFH Go smart branches located in seven locations across Kuwait, starting Wednesday for two days. ATMs will dispense the most requested denominations: KD 1, KD 5 and KD 10. He noted that KFH also offers an Eidiyah delivery service for Private Banking and Premium customers. The service is coordinated through relationship managers to meet specific cash requirements, reflecting the bank’s commitment to providing tailored services while ensuring privacy and convenience for these customer segments.
