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In the news..
KFH Wins “Top Innovations in Finance 2026 - Middle East” Award from Global Finance
Kuwait Finance House (KFH) has won the “Top Innovations in Finance 2026 – Middle East” award at the 13th annual Global Finance Innovators Awards, underscoring its position as a leader in innovation and digital transformation. The award recognizes “Fahad”, the bank’s AI-powered virtual employee and the first of its kind in Kuwait. This global award highlights KFH’s leadership in deploying advanced digital technologies to improve banking services and enhance the customer experience, in line with the bank’s vision to be a pioneer in smart banking both in Kuwait and across the wider region. Award Criteria This award recognizes financial institutions that are redefining the future of banking through innovative solutions. Winners stay ahead of technological change, improve the customer’s experience, and make their operations more efficient. Selections are made by the editors of Global Finance together with a panel of industry experts, who evaluate each entry on its innovation, real-world impact, use of advanced technology, and the concrete value it delivers to customers. In its coverage of the 2026 Innovators edition, the magazine described “Fahad” as a major step forward in digital banking. Rather than a conventional chatbot, Fahad is a hyper-realistic AI video avatar that pairs artificial intelligence with interactive video, creating an experience that feels natural and human, much like talking to a real person. The magazine highlighted that “Fahad” enables customers to receive instant support and guided assistance across digital channels. It’s a good example of “phygital” banking, which pairs the speed and efficiency of digital platforms with a personalized human interaction, making banking easier and more convenient for customers. Global Finance also commended KFH for using speech analytics to turn phone calls into searchable text. This lets the bank gauge customer sentiment and understand their needs as conversations happen, so it can keep improving the quality of its service. Meshal Alobaid: Fahad Marks a Major Milestone in Banking Innovation KFH Deputy General Manager Digital and Alternative Channels, Meshal Alobaid said: “This global recognition reflects the success of KFH’s strategy of driving innovation and embracing advanced AI solutions. It also reinforces our leading role in shaping new digital banking models built around customers’ needs and their future aspirations.” He noted that “Fahad” is more than a technical project. It’s a strategic move to reshape the banking experience, offering customers a digital employee who is available around the clock to provide support, guidance, and answers through self-service channels and ATMs, quickly, accurately, and efficiently. According to Alobaid, the launch of Fahad at KFH’s branch in The Avenues is the result of years of investment in digital infrastructure and AI. It reinforces a smart ecosystem designed to keep the customer at the center of everything the bank develops. He said the initiative is part of the bank’s broader vision for banking that is smarter and easier to use, with secure, modern services available to customers wherever and whenever they need them. Behind it, he added, is a connected digital ecosystem built on innovation, efficiency, and reliability. The Growing Role of AI in Finance Alobaid noted that fintech is booming across the region, fueled by heavy investment in AI and modern digital tools. He said KFH plans to keep investing in these technologies to sharpen its competitive edge and offer customers ever more advanced banking experience. Editorial Director of Global Finance Founder and Editorial Director of Global Finance, Joseph Giarraputo said that the financial sector is innovating faster than ever, fueled by breakthroughs in AI, cloud computing, and digital payments. In his view, these technologies help institutions run more efficiently, manage risk more effectively, and tailor their services to each customer’s needs. Sustained Leadership in Digital Transformation This latest award adds to KFH’s growing list of international honors for innovation and digital transformation. It highlights the bank’s ongoing success in translating strategic vision into practical, pioneering initiatives, most notably “Fahad”, which stands as an advanced benchmark for applying artificial intelligence in modern banking. About Global Finance Headquartered in New York and founded in 1987, Global Finance magazine has a circulation of 50,000 and is distributed across 185 countries. Global Finance’s audience includes senior corporate and financial officers responsible for making investment and strategic decisions at multinational companies and financial institutions. Its website — GFMag.com — offers analysis and articles that are the legacy of 39 years of experience in international financial markets.
KFH warns against the risks of fraudulent investments and financial scams
Kuwait Finance House (KFH) reaffirmed its commitment to financial awareness and customer protection as part of its participation in the Diraya Campaign, warning the public against the rising risks of fraudulent investments and financial scams. In a press release, KFH added that the investment options offered by local banks, under the regulations of the Central Bank of Kuwait (CBK), are a safe haven and a stable source for financial investments, along with other companies and official institutions licensed and subject to the regulatory authorities responsible for protecting the national economy and the investment sector. KFH pointed out that the secure investment services and products obviate the need for involvement in investment activities with unfamiliar entities that promise financial returns from fraudulent or high-risk projects. KFH also stated that banks are assisting individuals seeking to invest in their funds through a variety of investment tools and experienced employees subject to the regulations and guidelines of regulators. KFH explained that among these safe investment services the banks offer are investment deposits, investment funds, investment savings in addition to the long and short-term investment plans. Meanwhile, KFH warns customers against engaging in high-risk investments that are promoted by unregulated entities and are not subject to oversight by any supervisory authority fueled by the growing presence of shell companies and other online scammers that promote quick profits. KFH advises customers and investors to refrain from responding to advertisements, text messages and emails received from unknown sources. Additionally, the Bank also urges investors to seek advice from qualified experts before making any investment decisions.
KFH Wins World`s Best Private Bank for Islamic Services Award
Kuwait Finance House (KFH) has won the "World`s Best Private Bank for Islamic Services" award for 2026 from the Private Banker International Global Wealth Awards organized by MEED. Both Private Banker International and MEED are under the same parent company GlobalData. The recognition reinforces KFH's leading position in private banking and wealth management and reflects its success in providing Sharia-compliant banking and investment solutions that meet the highest international standards. It also highlights the Bank's ability to serve the needs of high-net-worth and ultra-high-net-worth clients through its international network. KFH received the award following a rigorous evaluation by an independent judging panel. The criteria focused primarily on the successful delivery of a comprehensive range of Sharia-compliant banking and investment solutions; the Bank's extensive presence across Middle Eastern, Asian and European markets; and its relationship-driven approach, built on long-term client partnerships and supported by specialized banking expertise, innovative digital solutions and a distinctive banking experience tailored to clients' diverse aspirations and needs. KFH General Manager Private Banking, Wealth Management and Individual Financing Kuwait, Hamad Mohammed Alghannam, said the award reflects KFH's strong global standing and the success of its strategy to be a premier provider of Sharia-compliant private banking and wealth management services. He noted that the Bank remains committed to continuously enhancing its services and investment solutions to help preserve and grow clients' wealth while supporting them in achieving their long-term financial goals. “Keeping pace with economic and investment developments and delivering greater value to clients, KFH provides a comprehensive suite of private banking and wealth management services. These include regional and global investment portfolio management, international equity funds and real estate, Ijara and trade finance solutions, treasury and investment services, as well as a wide range of investment opportunities and solutions across local and global markets,” Alghannam added. He emphasized that the achievement will further drive KFH to innovate and develop financial and investment solutions that respond to customers' aspirations and capitalize on promising opportunities in regional and global markets. He noted that the award adds to KFH's track record of international recognition, reflecting its leadership in Islamic banking and its excellence in delivering investment and banking services to the highest standards of professionalism and quality. This is further supported by the Bank's advanced technology infrastructure and extensive industry expertise. Evaluation and Criteria The Private Banker International Global Wealth Awards are assessed by an independent panel of senior industry experts. All entries are scored independently by each panel member. Scores are aggregated and discussed in a final panel moderation session. Where entries are particularly close, a second review is conducted and winners are confirmed by the panel chair. For the Best Private Bank for Islamic Services category globally, the evaluation criteria focus on an institution's ability to provide an integrated and reliable wealth management ecosystem that complies with the principles of Islamic Sharia. The assessment covers investment and financing solutions, the quality of client services, the breadth of Islamic products, the effectiveness of the Sharia governance framework, the qualifications of the Sharia board, the effectiveness of fatwa issuance and Sharia supervision procedures, compliance with relevant regulatory requirements, and the institution's success in serving a clearly defined and growing client base seeking Sharia-compliant financial solutions. Private Banker International Awards Now in their 36th year, the Private Banker International awards are among the leading global accolades in the wealth management and private banking sector. The awards bring together private banks, independent wealth managers, family offices and asset management firms from around the world to recognize institutions and individuals that set benchmarks for excellence in client service, investment performance and strategic innovation. Private Banker International is a specialized media platform and brand focused on wealth management and private banking. It operates under GlobalData, a global parent company.
KFH Offers Hajj and Umrah Financing Up to KD 25,000
As part of its commitment to delivering innovative financing solutions that fulfill customer aspirations and diverse needs, Kuwait Finance House (KFH) offers Hajj and Umrah financing to help customers and their families perform these rituals easily and conveniently. This service covers all related expenses through cooperation with selected certified Hajj and Umrah campaigns. Executive Manager Personal Finance Products at KFH, Abdulaziz Alsaeed said that Hajj and Umrah financing reflects the bank's commitment to providing innovative, Sharia compliant solutions. These offerings are designed to meet customer needs and facilitate comfortable ritual performance through competitive benefits and flexible options. He added that the service is distinguished by a range of features that enhance the flexibility of customers' financial planning. KFH provides financing of up to KD 25,000, with convenient monthly instalments extending up to 5 years, and a competitive profit rate. This delivers added value to customers and accommodates the needs of various segments. Alsaeed explained that the financing enables customers to enjoy exclusive offers with leading Hajj and Umrah campaign operators, providing diverse choices and comprehensive services to ease their spiritual journey. He noted the option to add the KFH Pass service to the financing granting customers the advantage of deferring one instalment annually which provides greater flexibility in managing financial obligations according to diverse needs and circumstances. Additionally, Alsaeed stated that obtaining the financing requires the original Civil ID, a salary certificate, and a price quotation from a campaign or company cooperating with KFH. He emphasized that the launch of the service reflects KFH’s commitment to developing financing solutions that respond to customers’ needs and make it easier for them to meet their personal and religious requirements. It also reinforces the bank's leadership in providing comprehensive and Sharia-compliant banking services. Through this service, KFH reinforces its pioneering role in developing specialized financing products that elevate customer experience and deliver innovative solutions to help them achieve goals and fulfill their diverse lifestyle needs.
