Kuwait Finance House (KFH) has announced a new service enabling customers to make fast and free calls to the Group’s subsidiaries in three countries: Egypt, Bahrain and the UK, in addition to Turkey which was introduced by KFH earlier.

Customers in Kuwait can simply dial 1803333 at no cost. This initiative is part of KFH’s ceaseless efforts to provide top-tier and secure services in addition to maintaining continuous communication with its customers.

Explaining the service, KFH Executive Manager Contact Center Service Channels, Ali Azeran, said that the enhanced service aims to further strengthen connections between KFH Group customers in Kuwait with subsidiaries abroad. “KFH has already introduced toll free calls to KFH-Turkey,” he stated. “Now, the service has expanded to include complementary calls to KFH banks in Egypt, Bahrain, the UK and Turkey.”

To benefit from this complementary service, Azeran explained: “Customers can simply call the contact center in Kuwait to be transferred to the selected international branches instantly and for free. This service enhances customer experience and direct interaction between Group subsidiaries and their customers.”

He pointed out that the service is accessible to everyone, whether to complete transactions through the interactive voice response, or by communicating with a contact center agents to complete their transactions or answer their inquiries.

Azeran outlined the steps for using the service, saying: “After dialing 1803333, a list of service options will be available. By selecting communicate with KFH subsidiaries option, customers will select a specific KFH branch in one of the four countries; Egypt, Bahrain, the UK, or Turkey. The service operates 24/7, with full attention to safety and speed.”

This new service is part of a broader range of communication means that KFH provides to customers and non-customers alike who are interested in learning about its services and products. KFH also offers free access from several countries through the following numbers:

1. USA & Canada: 1-800-818-8608
2. UK: 0-800-014-8898
3. France: 0805-086620
4. Germany: 0800-181-7080
5. Spain: 900-905-440
6. Turkey: 00908507712154 (Local tariff charges in Turkey might be applied by local Turkish service providers when calling this number)

Calling the numbers is free exclusively for mobiles & landlines users in the countries mentioned above only. This service does not apply to the Roaming Service.

Additionally, customers can contact KFH through KFHOnline inbox, or through WhatsApp for general inquiries. The contact center at 1803333 operates 24/7, ensuring constant support and availability of a range of services at any time.

It serves to note that such initiatives help build and reinforce customer trust by simplifying communication with the Group subsidiaries. KFH customer service agents respond to inquiries promptly and deliver services efficiently, with international calls receiving prioritized handling.