Kuwait Finance House (KFH) provides the service of Cardless cash withdrawal without the need for an ATM card, and without touching the keyboard (buttons), via mobile using the QR code.
The Cardless cash withdrawal process via QR code, requires the customer to log onto his/her KFHOnline account through mobile, and choose the Cardless withdrawal service from the list. Then, selecting the withdrawal via QR code. After that, the customer enters the amount of withdrawal required and heads to the nearest KFH ATM device. Then he/she scans QR code that appears on the screen using his mobile camera. Thus, the customer receives the amount required to withdraw directly from the device, noting that the customer can withdraw from 10 to 500KD per day in this way.
The Cardless cash withdrawal list also includes the possibility of withdrawal using a Civil ID or a mobile phone number.
KFH continues to develop ATMs that add more convenience to customers, while achieving many of their requirements and practical needs around the hour. This is through a sophisticated set of services, including: Civil ID cash deposit service, with the ability to update Civil ID information, activating services of new and renewed ATM cards, and changing the ATM card password.
It is worth noting that KFH has been pioneer in embracing digital transformation. KFH has succeeded in launching several financial solutions including: KFH Xpress, instant financial transfers service using RippleNet network, Mobile Deposit of Cheques that enables quick deposit of cheques in a fast and efficient way to customers’ accounts, the queuing system Skiplino for booking appointments electronically in bank branches, opening several KFH-Go self-banking stations, cash withdrawals via mobile using QR code, Civil ID or mobile number, KFH Pay service for electronic payments, instant cheques printing, receiving gold biscuits(10 grams), opening Al-Rabeh and savings accounts, Robotics Process Automation, Artificial-Intelligence-driven Chatbot, KFH Pass that allows customers to postpone the one of their installment payments online, and many other digital services.