Kuwait Finance House (KFH) warns customers to remain cautious when dealing with fraudulent online links, reaffirming its commitment to customer protection and secure banking practices. This warning comes as part of KFH’s ongoing support for the Diraya campaign, launched in collaboration with the Central Bank of Kuwait (CBK) and the Kuwait Banking Association (KBA) to promote banking awareness.

In a press release, KFH stated that the new form of online scam involves sending a message with a suspicious link tricking victims to click the link to visit a particular website or participate in a survey. Once they click the link, their devices will be hacked, enabling the hacker to access and exploit their personal data for harmful purposes.

KFH urged customers to stay vigilant and refrain from disclosing their personal information to requests received through e-mails, text messages, or phone calls, as they are attempts to obtain customers' banking information to steal their funds or data.

KFH advised customers to be careful when receiving links as these links could lead to theft of sensitive banking information. The bank also recommended that customers protect their bank accounts by avoiding the storage of confidential information, such as card numbers or passwords, on their mobile phones. Additionally, customers were urged not to share their OTP with anyone and to log out of the bank's application or website promptly after finishing a transaction.