Kuwait Finance House (KFH) Head of Group Compliance and Governance, Meshal Alshayee, said that the Bank has achieved significant progress in business performance quality management system by obtaining the ISO 9001:2015 certification. This achievement reflects a dedication to quality, discipline, and alignment with international benchmarks and the strategy of KFH.

Alshayee explained that KFH’s Compliance has successfully concluded a comprehensive external audit, culminating in the ISO 9001:2015 Certification. This milestone underscores the resilience of the Bank’s compliance framework and serves as an independent validation of its adherence to rigorous, documented, and adaptive operational controls.

He emphasized the consistency of performance in accordance with quality standards, stating: "Looking ahead, the Compliance remains deeply committed to maintaining and further enhancing our Quality Management System. We will continue to drive its effectiveness, fostering a strong alignment between our regulatory requirements and our strategic business objectives."

The Executive Manager Regulatory Compliance at KFH, Ahmad Alobaid said: "This certification confirms our adherence to clear procedures, robust performance monitoring, and highly efficient management systems. It further underscores our unwavering commitment to systematic control and the continuous improvement of our operations."

Alobaid expressed pride in KFH's distinction as the first Kuwaiti bank to secure this certification within its Regulatory Compliance framework. He noted it sets a benchmark for excellence in a vital field characterized by extensive engagement with key entities central to the Bank’s operations.

He attributed this success to management’s steadfast support, the team’s dedication, and effective collaboration, proving that collective commitment is the key to achieving milestones.

The Head of Certification at Bureau Veritas, Egemen Belet, expressed her delight in collaborating with KFH in certifying a bank's Regulatory Compliance department for the first time in Kuwait. She praised the high level of coordination and support from KFH’s teams that guaranteed this successful outcome. Bureau Veritas commends the management and the team for their commitment and looks forward to supporting KFH’s continued journey towards excellence and sustainable growth.