The number of logins conducted on Kuwait Finance House KFH’s app KFHOnline on IOS, Android, and full browser exceeded 1.8 million in August. This large number of logins carried out on KFHOnline affirms the reliability of KFH’s platforms and the consistent e-services that are tailored to meet all clients’ needs round the clock whilst providing the highest standards of service quality in a secure and easy manner.
The logins were categorized as 1.08 million, 304 thousand, 230 thousand and 186 thousand logins on IOS, Android, full browser, and tablets respectively.
The purposes of the logins were mainly distributed on services like account statements, activating ATM card, adding KFH payee, add SMS service, add telex payee, payment, request and statement, charity transfers, cheque book request, installment payment, credit card reporting, open time deposit, purchase prepaid cards, standing order statements, transfers, utility payment and other e-services that have become essential for clients. This prompts KFH to continue its efforts to render high end services in accordance with highest standards of quality and excellence.
KFH has launched a new e-service that allows KFH customer subscribed to KFH’s SMS Baitak notification service to receive Push message-type notifications – in addition to the regular SMS notifications – onto their smartphones. KFH’s e-Banking customers who are also SMS Baitak subscribers will be able to register to – and receive – the free Push messages via the KFHOnline Smartphone app, and will also be able to receive and view the Push messages using the smartphone apps.
The bank has also launched two new innovative features on its application KFHOnline. The new features are: Outlets, Offers & Services where the ‘Outlets’ enables customers to conveniently brows though their favorite brands by interest & category in a more visual and interactive oriented style, listing all the discounts and offers via KFH cards. Hence the best way to benefit from this feature is to access it prior to login into the app, and simply browse all discounts before making a purchasing decision which would offer the customer the advantage and benefits of saving more.
KFH exerts every effort in an attempt to cope with the latest banking technology and improve its services that seek to address clients’ needs and meet their ambitions.