Kuwait Finance House (KFH) has been named the Best Digital Bank in Kuwait at the prestigious 2026 Euromoney Awards for Excellence. The accolade recognizes KFH’s continuous achievements in digital transformation and its strategic commitment to delivering an integrated ecosystem of advanced, sustainable digital banking solutions. By consistently elevating the customer experience, KFH continues to cement its leadership position in the banking sector.

"This award reflects KFH's outstanding milestones in digital banking and the cumulative impact of our continuous investment in technology and innovation," said Haytham Alterkait, Deputy Group CEO Transformation, Technology and Operations at KFH. He emphasized that the bank is pursuing its plans for a comprehensive digital ecosystem, ensuring KFH delivers seamless, high-value services that align perfectly with modern customer needs.

Alterkait added that KFH has successfully strengthened its digital presence by upgrading its technological infrastructure and expanding the scope of services provided across various digital channels and platforms, alongside smart branches and self-service kiosks. This has contributed to a qualitative leap in banking service standards, increased adoption rates, and enhanced both quality and operational efficiency metrics.

He noted that KFH has built an integrated digital transformation model driven by a strategic, customer-first vision that yields measurable operational results. In 2025 alone, the bank processed over 600 million digital transactions and offered more than 200 fully digital services through KFHonline, further cementing digital banking as the preferred choice for its customers.

Alterkait explained that KFH continues to stay ahead of rapid advancements in financial technology (FinTech), data engineering, digital product design, and smart solutions, all while maintaining the highest standards of quality, reliability, governance, and cybersecurity. These efforts drive operational efficiency, boost productivity, accelerate service delivery times, and ultimately strengthen customer satisfaction and trust.

He emphasized that KFH remains committed to driving customer-centric digital innovation. By deploying advanced technology, upgrading its digital infrastructure, and strengthening its cybersecurity framework, the bank ensures the continuous delivery of a secure, cutting-edge, and sustainable digital banking ecosystem, cementing its market leadership and competitive edge.

On corporate banking, Alterkait noted that KFH has continued to upgrade its eCorp platform with advanced, high-value systems. These integrations drive operational efficiency for businesses and institutions, keeping pace with their evolving needs while delivering seamless user experience.

He emphasized KFH’s commitment to rolling out next-generation banking solutions, building on the proven success of its digital transformation strategy. This momentum further solidifies the bank's position as a leader in driving digital innovation across both Islamic finance and the broader banking sector.

Award criteria

The Best Digital Bank Award recognizes financial institutions that demonstrate excellence in leveraging technology to enhance customer experience and deliver tangible, measurable business impact.

Entries are evaluated based on several key criteria, including the institution's overall digital strategy, investments in technology and innovation, product and service development, and improvements to the customer experience. Particular consideration is given to digital transformation initiatives, the adoption of emerging technologies, such as artificial intelligence, automation, and advanced analytics, and the extent to which these initiatives deliver tangible business benefits.

Euromoney Awards for Excellence

The Euromoney Awards for Excellence are among the world's most prestigious accolades in the financial services industry. They recognize institutions that showcase outstanding performance, cutting-edge innovation, digital capabilities, and a commitment to delivering lasting value to customers.

For more than 50 years, Euromoney has served as the trusted global benchmark for the banking and finance sectors, honoring the organizations that consistently set the standard for global excellence.