Kuwait Finance House (KFH) presented a distinctive innovative project at the end of the “Innovation Challenge” season organized by the Kuwait Foundation for the Advancement of Sciences (KFAS). This came during a meeting at which Haneen Al Ansari, Nada Al Khateeb and Muthawi Al Zemami at KFH presented a detailed and methodical exposition of their highly-acclaimed innovative project. Earlier, this project was received a great interest when submitting it before teachers and students of the UCLA Anderson School of Management. This emphasizes the pivotal role of the policy of creativity and innovation prioritized by “KFH” as well as the distinguished potential of Kuwaiti youth which make many admirably positive contributions to work development and the raising of the level of performance and customer service.
In cooperation with distinguished international academic institutions, the annual KFAS “Innovation Challenge” program aims to develop the innovative potentials, the culture of creativity and knowledge economy of private sector employees through acquainting them with the most advanced professional and academic expertise in the world.
In the presence of KFAS Director General Dr. Adnan Shehab Eddin, Deputy Director General for scientific affairs Dr. Salem Al Hajraf, the Director of the Executive Development Program at KFAS Innovation & Enterprises Directorate Dr. Bassam Al Faili and a number of officers from KFH and KFAS, the bank presented its smart application that offers comprehensive services in a modern style for the youth segment.
As a partner, the UCLA hosted the three “KFH” employees within the third training model based on innovative and modern methods of executive teaching including interactive guidance, and remote simulation and teaching. In addition to the project`s merits and practical and economic feasibility, KFH pointed out the innovation and creativity model employed in “KFH”, its role in the work system, the attention and support of the executive management and the several annual events especially the best innovative ideas in the Group competition.
Approved by KFH innovation council, the project has been recommended as it includes competitive elements and the possibility of its application, making it closer to “KFH’’s goals of increasing its market share and expanding the scope of service for its various customers in a modern manner.
“KFH” gives priority to innovation and creativity in its work ethos. While it appreciates highly its employees with innovative ideas, several of its successful services and products were the result of their creative ideas, positive proposals and views of its employees. KFH is the first bank to have an innovation center and innovation council to monitor, follow up, encourage and spread the culture of innovation among the employees. The “KFH” Group organizes an annual competition with valuable awards in line with its belief that innovation saves time and effort. Also, it increases profitability and opens up new horizons in new areas that befit the spirit of the age and customers’ expectations and enhance competitiveness.
It is worth pointing out that the Group’s service excellence and innovation Department has lately launched the interactive platform “Be Innovative” which enables all employees to offer their innovative ideas in an orderly manner and with participation from various departments in the evaluation process. A new smart and automated system has been designed to urge employees to submit and follow up their innovative ideas and to promptly notify the employee of the evaluation process.