• 4 draws for KD 5,000 during the campaign.
• Monthly draw for 20 winners till the end of the campaign.

• Customers who obtain their student allowance via their KFH account receive 1 chance to win in the draw.

- Where can I find the winners’ names?

Names will be announced through KFH Group social media accounts.

 

- How many chances does each customer get?

Each participating customer receives 1 chance when transferring his/her student allowance to their KFH bank account.

 

- What is the duration of the campaign?

From May 2022 until end of the year.

 

- Can I win if I transfer my student allowance for the first time?

Yes, you can win in the following month’s draw.

 

- How can I receive my prize if I won?

The cash prizes will be deposited directly to your bank account.

• Exclusive benefits and offers for Hesabi customers.
• Best way to control your expenses, the maximum amount you can spend is the amount you deposit in the card.
• Safe and secure to use for online payment with enhanced 3D Secure service.
• Free online statements.
• Card balance can be reviewed online through "KFH Online" service or through KFH App.
• Cash withdrawal possibility from all KFH ATM machines in Kuwait (Free of charge).
• All KFH “Hesabi” clients are eligible to obtain this card regardless their credit history.
• Special discounts and promotions from various international brands in Kuwait.

• Client must be 15 to 25 years old.
• Client must have a KFH Account and classified under “Hesabi” segment.
• Salary is not required.
• Not considered among client's commitments.

• 10 KD annual fees.
• The card has no balance except what is deposited by the client.

Deposits can be made by any of the following channels:

     1-  KFH Banking branches.

     2-  Permanent payment orders.

     3-  "KFH Online" App.

     4-  “KFH Online” through KFH website.

     5-  "Alo Baitak" call service on 1803333.

• If you have Fitbit smartwatch or Tracker which is compatible with Fitbit Pay and you are KFH Visa/Mastercard Debit, Credit or Prepaid cardholder, you are eligible to use Fitbit Pay.

• No additional charges.

• Make easy and secure payments on the go directly from your wrist with compatible Fitbit Smartwatch and Trackers, adding convenience to your life and freedom to leave your smartphone, plastic credit card and wallet at home.
• Easy setup:  Follow simple steps to add your KFH credit, prepaid or debit card to your Fitbit Wallet in the Fitbit app, and use your device wherever contactless payments are accepted.
• Ease to use: Fitbit Pay makes it quick and easy to make secure payments anywhere that contactless payments are accepted without pulling out your wallet or phone – something consumers are doing more of to avoid contacting commonly touched surfaces in public.
• Secure Transactions: Through an industry standard tokenization platform, your card information is never revealed or shared with merchants or Fitbit. A protected PIN of your choosing is required on your Fitbit device for an added layer of protection.
• Large network of retailers:  Easily pay for items at millions of stores worldwide that already accept contactless payments directly from your wrist with just a tap.

• Open the Fitbit App on your smartphone and navigate to your settings
• Tap Fitbit Wallet and follow the instructions to add your card
• If you haven't created a PIN code for your watch, you will be asked to set one
• Enter your card details
• Read and accept the terms and conditions
• Enter the Authentication Code (OTP) sent by SMS to your registered mobile number on our system
• Once you’re done, Fitbit Pay will sync the activated card to your watch via Bluetooth

 

Which Fitbit smartwatches and trackers support this service?

Supported Fitbit smartwatches and trackers are:

     - Fitbit Sense

     - Fitbit Versa 3

     - Fitbit Versa 2

     - Fitbit Charge 4

     - Fitbit Ionic

     - Fitbit Versa

     - Fitbit Charge 3 Special Edition

 

How to add or remove cards from Fitbit smartwatches and trackers:

     - Download the latest Fitbit App on your iOS or Android smartphone

     - Click on “Wallet” in your profile and follow the on-screen instructions to add your KFH Debit, Credit or Prepaid Card

     - After adding the card details, read the service terms and conditions and click “Agree”

     - Finally, verify the card by choosing “SMS” and enter the OTP sent on your registered mobile number with KFH

 

How many cards can I register?

You can register up to 6 cards.

 

Where can I use Fitbit Pay?

You can use these services at any merchant with NFC-enabled POS terminal.

Simply look for the contactless symbol. Fitbit Pay cannot be used for online shopping.

 

How to pay using Fitbit Pay?

Press and hold left button on your Fitbit smartwatch or tracker, then tap it on the POS machine. (If transaction amount in higher than KD 25 you will be asked to enter your PIN code).

*Note: you do not need your smartphone or internet connection to pay for the transaction.

 

What if I need to return an item I bought using Fitbit Pay?

Have your store receipt with you and follow the normal process for returning any item.

 

Where can I see the list of my transactions?

You can view your last 3 transactions from Fitbit App. For the full list, please refer to KFH Online app.

 

What should I do if I lost my card, Fitbit smartwatch or tracker?

Lost Card: Report your lost card immediately call Alo Baitak service 18033333

Lost Fitbit smartwatch or tracker: Use your smartphone to remove the cards from Fitbit App.

 

Can I continue using Fitbit Pay if my physical card has been replaced?

No, you will need to add the new card to your smartwatch or tracker.

 

What to do in case I upgraded to a new smartwatch, tracker or gave away my current one?

You should wipe the data from your old smartwatch or tracker and then re-add your cards to the new smartwatch or tracker.

 

Why Fitbit Pay is not accepting to register my card?

You must be sure that your card is active and it has available balance , so you will be able to register it in Fitbit Pay.

• If you have Garmin smartwatch which compatible with Garmin Pay and you are KFH Visa/Mastercard Debit, Credit or Prepaid cardholder, you can enjoy this service.

• No additional charges.

• Easy contactless payments transactions by using Garmin Pay service via compatible Garmin watch.
• No need to use your plastic card anymore, just tap you compatible Garmin watch linked with Garmin Pay app. Through eligible NFC POS. *your eligible KFH card should be submitted on your eligible Garmin watch as mentioned in below steps.
• Compatible with iOS and Android smartphone or tablet.
• Highly secured service.
• Availability of POS supported with NFC.
• Flexibility to select suitable card to pay through.
• Ability to temporarily block or delete a card at any time.

To get started, download the latest version of the Garmin Connect Mobile App on your Apple or Android smartphone or tablet and make sure your Garmin smartwatch is charged and follow below steps:

      - Open the Garmin Connect Mobile App on your device, tap “Garmin Devices”, and select your Garmin smartwatch

      - Select Garmin Pay and tap “Create Your Wallet”

      - Create a 4-digit passcode to keep the wallet on your watch secure

      - Enter your card details

      - Read and accept the terms and conditions

      - Enter the Authentication Code (OTP) sent by SMS to your registered mobile number at KFH

      - Once you are done, the card will be added to your wallet and you're ready to use Garmin Pay service

 

In payment transaction, follow the below steps:

      - Press and hold the action button on your Garmin smartwatch

      - Tap the Wallet icon and enter your 4-digit passcode

      - Select the card you want to use

      - Hold your wrist near the contactless terminal. A green tick will appear when the transaction is successful

      - Use Garmin Pay service anywhere you see the contactless (NFC) symbol

 

Which Garmin smartwatches supported the service?

Garmin smartwatches supported Garmin Pay are:

     - Lifestyle / Wellness:

         - Vivoactive 3 and 4

         - Venu and VenuSq

         - Vivomove Style and Lux

     - Running / Outdoor

         - Forerunner 745 and 945

         - Enduro

     - Outdoor / Tool watches / Golf / Diving

         - Fenix Series – 5 and 6

         - MARQ

         - Quatix

         - D2 Delta

         - Tactix

         - Approach

** above list might be changed based on Garmin updates.

 

How can I add or delete my KFH Debit, Credit or Debit Card on Garmin Pay?

     - Download the latest Garmin App on your iOS or Android smartphone.

     - Click on “Wallet” in your profile and follow the on-screen instructions to add your KFH Debit, Credit or Prepaid Card.

     - After adding the card details, read the service terms and conditions and click “Agree”.

     - Finally, verify the card by choosing “SMS” and enter the OTP sent on your registered mobile number with KFH.

 

How many cards can I register?

You can register up to 6 cards.

 

Where can I use Garmin Pay?

You can use these services at any merchant with NFC-enabled POS terminal.

Simply look for the contactless symbol. Garmin Pay cannot be used for online shopping.

 

How to pay using Garmin Pay?

Select the Wallet icon, enter your smartwatch PIN and then, tap your Garmin smartwatch on the POS machine. (If transaction amount in higher than KD 25 you will be asked to enter your PIN code).

*Note: you do not need your smartphone or internet connection to pay for the transaction.

 

What if I need to return an item I bought using Garmin Pay?

Have your store receipt with you and follow the normal process for returning any item.

 

Where can I see the list of my transactions?

You can view your last 3 transactions from Garmin App. For the full list, or by using KFH online.

 

What should I do if I lost my card or Garmin smartwatch?

Lost Card: Report your lost card immediately call Alo Baitak service 1803333

Lost Garmin smartwatch: Use your smartphone to remove the cards from Garmin App.

 

Can I continue using Garmin Pay if my physical card has been replaced?

No, you will need to add the new card to your smartwatch.

 

What to do in case I upgraded to a new smartwatch or gave away my current one?

You should wipe the data from your old smartwatch and then re-add your cards to the new smartwatch.

 

Why Garmin Pay is not accepting to register my card?

You must be sure that your card is active and it has available balance , so you will be able to register it in Garmin Pay.

• If you have Samsung Galaxy Mobile device which is compatible with the Samsung Pay, and you are a KFH Visa/Mastercard Debit, Credit or Prepaid cardholder, you can enjoy this service.

• No additional charges.

• Easy and secure contactless payment transactions by using the Samsung Pay App via compatible Samsung devices.
• No need to take out your plastic card anymore, just swipe up the card on your Samsung Galaxy mobile device, authorize using your fingerprint or PIN and tap your mobile device to NFC enabled POS terminals. *your eligible KFH card should be submitted on your eligible mobile device as mentioned in below steps.
• Highly secured service.
• Flexibility to select suitable card to pay, just swipe left or right to choose your favorite card.
• Ability to temporarily block or delete a card at any time.

You need to Follow below steps to enroll your KFH Debit, Credit or Prepaid Card on Samsung Pay and pay with your phone:

      - Download the Samsung Pay application from Galaxy store

      - Log in to your Samsung Account from Samsung Pay App to set your PIN

      - Tap on "Add Card" and scan or manually enter the card number

      - Verify your card through SMS/email option and enter the OTP

      - Your card details are never stored on the phone. It’s a safe and secure way to pay for purchases

 

For more information, please view the following tutorials:

      - Video guide on how to use Samsung Pay (Click Here)

      - Video guide on how to install Samsung Pay (Click Here)

      - Video guide on how to add cards to Samsung Pay (Click Here)

      - Video guide on how to pay with Samsung Pay (Click Here)

 

Which Samsung devices with Samsung Pay app. Service?

Mobile phones:

     - Samsung Galaxy S21 Ultra

     - Samsung Galaxy S21 & S21+

     - Samsung Galaxy Note 20 Ultra

     - Samsung Galaxy Note 20

     - Samsung Galaxy Fold

     - Samsung Galaxy Z Flip

     - Samsung Galaxy 20 & S20+

     - Samsung Galaxy S20 Ultra

     - Samsung Galaxy S10e/ S10 Lite

     - Samsung Galaxy S10

     - Samsung Galaxy S10+

     - Samsung Galaxy S9

     - Samsung Galaxy S9+

     - Samsung Galaxy S8

     - Samsung Galaxy S8+

     - Samsung Galaxy S7

     - Samsung Galaxy S7 edge

     - Samsung Galaxy Note10

     - Samsung Galaxy Note10+

     - Samsung Galaxy Note10 Lite

     - Samsung Galaxy Note9

     - Samsung Galaxy Note8

     - Samsung Galaxy Note5

     - Samsung Galaxy A30s

     - Samsung Galaxy A31

     - Samsung Galaxy A51

     - Samsung Galaxy A70

     - Samsung Galaxy A71 and & 71-5G

     - Samsung Galaxy A80

     - Samsung Galaxy A90

     - Samsung Galaxy A8

     - Samsung Galaxy A8+ (2018)

     - Samsung Galaxy X Cover Pro

 

Smart watch:

     - Samsung Galaxy Watch

     - Samsung Galaxy Watch 3

     - Samsung Galaxy Watch Active and Galaxy Watch Active 2Samsung Gear Sport

     - Samsung Gear S3

 

How does Samsung Pay service work?

Just like KFH Wallet service, Samsung Pay uses (NFC) to make contactless mobile payments. The service is as secure as using your physical card and has no access to your banking details.

 

Can I view my transactions made through Samsung Pay?

You can view your last 10 transactions on Samsung Pay App. For the full list of transactions you will have to refer to your KFH card statement.

 

Where is Samsung Pay service available worldwide?

The service is available in Kuwait, South Korea, USA, China, Spain, Australia, Singapore, Puerto Rico, Brazil, Russia, Canada, Thailand, Malaysia, India, Sweden UAE, UK, Switzerland, Taiwan, Hong Kong, Belarus, Mexico, Italy, France, and South Africa.

 

Can I register the same card with more than one device using Samsung Pay?

Yes, you can register the same card with more than one device.

 

Do I need internet connection to register my card on Samsung Pay?

Yes, you need internet connection to register your card.

 

Do I need internet connection to pay using Samsung Pay?

No, internet connection is only required to register a new card.

 

What should I do if my device is lost or stolen?

If your device is lost or stolen, you can use Samsung’s “Find My Mobile” service to “Lock Samsung Pay” (remotely disable) or to “Wipe Samsung Pay” (remove all the payment cards registered onto your device). Please visit findmymobile.samsung.com for further information. Also notify KFH by calling “Alo Baitak” service 1803333.

 

What should I do if my card is lost or stolen?

You should first notify KFH to issue a replacement card, then remove the card from Samsung Pay and register the new card once received.

 

How many cards can I register on Samsung Pay?

You can register up to 10 payment cards on Samsung Pay, including Visa/Mastercard debit, credit, and prepaid cards.

 

What should I do in case I upgrade to a new device or give away my current device?

You should wipe the data from your old device and then re-add your cards to the new device.

 

Why Samsung Pay is not accepting to register my card?

You must be sure that your card is active and it has available balance , so you will be able to register it in Samsung Pay.